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Table Mountain Casino
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Join Our Winning Team with a Career at Table Mountain Casino!

We offer rewarding careers in the Casino industry - exciting opportunities await you. 

We're always focused on building loyalty and value with our guests through outstanding service and operational excellence. Table Mountain Casino offers competitive wages, excellent benefits and great advancement opportunities.

Table Mountain Casino
Human Resources Department
8184 Table Mountain Road
Friant, CA 93626
(Less than 20 miles Northeast of Fresno)

You may also fax your completed application to 559.822.7100

Table Mountain Casino Benefits:

  • Free meals in Employee Dining Room
  • Paid Time Off for Full Time Employees
  • Life Insurance
  • Medical, Prescription, Vision and Dental Plan Coverage
  • 401(k) Plan
  • Employee Assistance Program
  • Flexible Benefit Plan

Applicants are encouraged to view our current employment opportunities section and apply online.
Click on this link to apply now!

You may also send a Cover Letter and Resume (click here).

Questions? Please call Human Resources 559.822.7777 ext. 7500

Currently Open Positions:

FOOD & BEVERAGE

    Assisstant Restaurant Services Manager (View Details)

    Description:
    Responsible for Food and Beverage services. Develops and maintains high performing teams; assists management with financial objectives; ensures guest service needs are identified and deploys resources for proper guest service.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Verify and ensure that food and beverage services are in accordance with the direction given by the Restaurant Services Manager as well as, casino policy and procedures, rules and regulations.

    • Assist the Restaurant Services Manager in monitoring training programs that ensure a high quality guest experience through the training manager.

    • Responsible for providing adequate training and tools for team members so they can effectively perform the necessary job duties.

    • Responsible for preparing Food & Beverage reports as requested pertaining to their specific areas of assignment.

    • Responsible for managing labor costs by scheduling according to business demands.

    • Assist the Restaurant Services Manager with budget preparation and compliance pertaining to the outlet of assignment.

    • Responsible to be visible in the outlets and on the beverage/casino floor thorough out the shift.

    • Responsible for compliance with regards to all cash handling procedures as outlined in Casino and Food and Beverage Policies and Procedures.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members within their area of responsibility.

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with team members. It is required that managers inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty four hour business that never closes, team members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns in accordance with Casino guest service standards and procedures.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • May require additional duties in the absence of the Restaurant Services Manager.

    • Perform other duties as assigned.

    Requirements:
    • Three (3) years experience in Food and Beverage and guest service.

    • Three (3) years of supervisory or management experience required.

    • Must possess good leadership, analytical, decision-making, problem-solving, interpersonal, and communication skills. >br/>
    • High School diploma or equivalent required.

    Assistant Executive Chef (View Details)

    Description:
    Supervise the kitchen Sous Chefs and staff daily functions to ensure department standards are met in food quality, presentation and safety.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Responsible for assigned area kitchen and Steward personnel.

    • Ensure quality, consistency, portions and presentation of all food products.

    • Ensure sauces, soups, dressing and food-related items are prepared as per recipes and “ServSafe” and HACCP guidelines.

    • Maintain and Update all departmental schedules.

    • Responsible for day to day operations of respective kitchen.

    • Consistently enforce and uphold all casino and Culinary Operations policies and procedures.

    • Ensure proper training of personnel including equipment usage and “ServSafe” Standards.

    • Supervise and maintain a presence throughout the shift.

    • Ensure quality, cleanliness and safety at all times according to departmental policy and “ServSafe” standards.

    • Responsible for cleanliness and organization of restaurant kitchen equipment.

    • Develop new menu items and respective recipes for restaurant.

    • Maintain and update all recipes for restaurant menus.

    • Implement and Maintain product specification standards for new and existing menu items.

    • Manage all purchasing, usage and waste of food related items.

    • Delegate duties to Sous Chefs as necessary.

    • Participate and support all guest service Training Programs which is designed to produce advocates for Table Mountain Casino. Supervisors are responsible for encouraging staff to become fully involved in this guest service program.

    • Perform other duties as assigned.
    Requirements:
    • Minimum of Five years kitchen management experience with a strong culinary arts background is required.

    • Excellent interpersonal, guest service, leadership, communication (verbal & written), analytical, decision-making, inventory control, computer literate and problem-solving skills are required.

    • Demonstrated ability to analyze P&L and understand cost control methods.

    • ServSafe certification & HACCP knowledge is required. High School Diploma required.

    • A college degree in business or related field is required, unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.

    Busser (View Details)

    Description:
    Clear and clean all tables and service guests.
    Salary/Wages:
    $10.50/hour + tips
    Position Type:
    Full Time
    Duties:
    • Bus tables according to sequence of service procedures.

    • Carry dirty dishes from the dining room to the kitchen.

    • Set tables with silverware and glassware.

    • Replenish supply of clean linen, silverware, glassware and dishes in the restaurant.

    • Respond to any guest requests. Service beverages to guests.

    • Responsible for keeping restaurant and bussing area clean.

    • Assist servers when necessary.

    • Carefully and properly stack trays.

    • Table Mountain Casino is a twenty-four hour business that never closes, team members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards including proper greetings and farewell.

    • Must maintain a smile and pleasant body language.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    Minimum six (6) months work experience (preferably in Food and Beverage environment). Demonstrated ability to grasp & prioritize assigned tasks in a timely manner; excellent communication and guest service skills required. High School Diploma or equivalent required.

    Expediter (View Details)

    Description:
    Assist the Chef and line cooks on duty in ensuring proper preparation of food, plate presentation, cost controls, waste management, and the overall organizational flow of the food being sent out to the front of the house to the guests in a safe and timely manner according to departmental specifications.
    Salary/Wages:
    12.00 / hour
    Position Type:
    Full Time
    Duties:
    • Responsible for setting up and maintaining stations using the proper food safety and sanitation guidelines.

    • Ensure food is being prepared in accordance with HACCP / ServSafe and other regulatory Standards.

    • Responsible for making sure all food is being prepared in accordance with the company standard recipes using the correct portion size as stated in the company recipe books.

    • Responsible for food quality, portion control, plate presentation, waste management, communicating with wait staff and keeping station/ line clean.

    • Responsible for cleanliness and organization of the kitchen.

    • Assist the Chef’s in coaching the line cooks to use the proper line cook set up, proper temperature controls and food storage on the cook’s line. Labeling of food product, rotation of food product and proper storage container rotation and labeling.

    • Understanding and coaching the team to understand, this is the single line of communication to the cooks from the front of the house. All communication goes through the expo position unless a manager or Chef is speaking directly to the team.

    • Coach the team in making sure ALL food goes through the expo first, before it is sent out to the guests. Ensuring the service team does not remove any food from the cooks line without the approval of the expediter.

    • Communicate with ALL team members respectfully, using please and thank you, specifically during high volume business days. Assist Executive Chef, Assistant Executive Chef and Sous Chefs with all duties as needed.

    • Participate and support all guest service Training Programs which is designed to produce advocates for Table Mountain Casino. The Expo position is also responsible for encouraging staff to become fully involved in these guest service programs.

    • Table Mountain Casino is a twenty-four business that never closes. Team Members are expected to work holidays and weekends.

    • Perform other duties as assigned.

    Requirements:
    • Minimum (1) one year of food expediting experience, food preparation / cooking experience and excellent knife skills.

    • Knowledge of food safety (ServSafe & HACCP certification preferred) and general use of kitchen equipment required.

    • High School Diploma or equivalent required.

    Food and Beverage Shift Supervisor (View Details)

    Description:
    Supervise Food and Beverage personnel to ensure the proper and efficient overall operation of the food and beverage outlets. Ensure that the quality and delivery of food and customer service is consistent with operating standards. Oversee and supervise the daily operations of the Gift Shop including; sales, merchandising, ordering and deposits.
    Salary/Wages:
    Depending on Experience
    Position Type:
    Full Time
    Duties:
    • Responsible to ensure that Casino and Food and Beverage Operations policies and procedures are followed.

    • Ensure that the quality and delivery of food and customer service is consistent with operating standards.

    • Ensure proper training of personnel including sequence of service and “ServSafe” guidelines.

    • Ensure quality of service to guests, cleanliness and appearance of restaurant and beverage/Casino floor.

    • Responsible to be visible in the outlets and on the beverage/Casino floor thorough out the shift.

    • Responsible for proper equipment operation and maintenance.

    • Responsible for compliance with regards to all cash handling procedures as outlined in Casino and Food and Beverage Policies and Procedures.

    • Establish sales and promotions of food.

    • Assist the respective Manager in providing work and break schedules and team member evaluations.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for team members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members and abide by casino wide code of conduct and policy and procedures.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of team members

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with team members.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns in accordance with Casino guest service standards and procedures.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:

    • Minimum of three (3) years cash-handling and guest service experience required.

    • Minimum of two (2) years supervisory or management experience required.

    • Must possess excellent interpersonal, and communication skills.

    • High School diploma or equivalent required.

    Line Cook (View Details)

    Description:
    Prepare food in a safe and timely manner according to departmental specifications.
    Salary/Wages:
    $12.00/ hour
    Position Type:
    Full Time
    Duties:
    • Responsible for setting up and maintaining stations and cooking food.

    • Prepare food in accordance with HACCP / ServSafe and other regulatory Standards.

    • Responsible for preparing all food items in accordance with standard recipes.

    • Responsible for food quality, portions, plate presentation, communicating with wait staff and keeping station/ line clean.

    • Perform other duties as assigned.

    Requirements:
    • One year of food preparation / cooking experience, excellent knife skills

    • Knowledge of food safety (ServSafe & HACCP certification preferred) and general use of kitchen equipment required.

    • High School Diploma or equivalent required.

    Prep / Pantry Cook (View Details)

    Description:
    Prepare food in a safe and timely manner according to departmental specifications.
    Salary/Wages:
    $11.00/ hour
    Position Type:
    Full Time
    Duties:
    • Responsible for setting up and maintaining stations and cooking food.

    • Prepare food in accordance with HACCP / ServSafe and other regulatory Standards.

    • Responsible for preparing all food items in accordance with standard recipes.

    • Prepare food based on business demands and as directed and/or indicated by pars.

    • Perform other duties as assigned.

    Requirements:
    • Six months of food preparation/ cooking experience

    • Excellent knife skills

    • Knowledge of food safety (ServSafe & HACCP certification preferred) and general use of kitchen equipment required.

    • High School Diploma or equivalent required.

    Quality Service Manager (View Details)

    Description:
    To ensure that Guest and Quality Service Standards are maintain and to create and supervise training of curriculum for the all food and beverage employees which will enhance guest experience, productivity and team member morale.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Consistently enforce and uphold all Casino and Culinary Operation policies and procedures.

    • Under the direction of the Director of Food & Beverage and Executive Chef, responsible for training materials related to culinary operations.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Designs, develops and conducts all Culinary Operation training programs including, but not limited to; new hire, departmental safety, guest service, Servsafe and Train the Trainer.

    • Responsible for proper training of personnel regarding recording maintenance of all temperature, liquor and date logs in accordance with California Health Codes and “Servsafe” guidelines.

    • Responsible for proper training regarding cleanliness, proper equipment operation, and appearance of work area.

    • Responsible for ensuring all Culinary Operation team members receive training regarding proper equipment operation and department specific quality standards.

    • Ensure quality of service to guests, cleanliness and appearance of all culinary operations outlets.

    • Assisting with Monthly Food Inventory.

    • Responsible for compliance and violation responses and following up to ensure corrective measures are in place.

    • Represents Culinary Operations as a member of the safety committee.

    • Assist the Manager/Sous Chef and above in all aspects of quality service and/or training as needed.

    • Coordinates the internal department communications efforts to insure all company-wide messages are being received throughout Culinary Operations.

    • Monitors and ensures continue progress of annual and short term departmental plans/goals.

    • Performs routine activities such as scheduling, administrative back-up, ordering of supplies, mail distribution, etc.

    • Conduct gap analysis between current and desired performance and provides reports to appropriate management.

    • Maintains a professional environment for internal and external department visitors; protect department trust; direct inquiries, visitors, and employees to correct resource.

    • Produces updates and/or maintains department reports and files as needed.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Responsible for the staffing, training and scheduling of Team Members

    • Responsible for preparing evaluations and recommending disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.


    Requirements:
    • Three (3) years in the Food & Beverage Management preferred.
    • High School diploma or equivalent required.

    Restaurant Food Runner (View Details)

    Description:
    Garnish and deliver food for restaurant guests in a pleasant and timely manner.
    Salary/Wages:
    $10.50/ hour + tips
    Position Type:
    Full Time
    Duties:
    • Garnish and deliver food to restaurant guests based on the service standards and guidelines provided by restaurant management.

    • Ensures quality of food meets standards and specification as described and illustrated in the expo book.

    • Garnishes plates and assembles appropriate side food items and condiments onto service tray for delivery to tables.

    • Responsible for knowing daily specials, soups and other pertinent menu information in order to properly respond to guest requests.

    • Carry food items and dishes on large serving trays to the dining room from the kitchen.

    • Must keep a clean and safe work area.

    • Properly utilize the server pager system.

    • Check assigned station prior to beginning and end of shift for cleanliness and proper stocking of work area.

    • Responsible for knowing Sequence of Service and “ServSafe” guidelines.

    • Communicate with kitchen line staff and servers the need for corrective action prior to an order being delivered to guests, when necessary.

    • Advises Restaurant Services Manager or Supervisor of any food quality, order timeliness, and service related issue.

    • Table Mountain Casino is a twenty-four hour business that never closes, team members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards including proper greeting and farewell.

    • Must maintain a smile and pleasant body language.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Minimum six (6) months experience in a food & beverage service outlet or department.

    • High school diploma or equivalent required.

    Restaurant Services Manager (View Details)

    Description:
    Responsible for the overall operation Food and Beverage outlets. Develops and maintains high performing teams; achieves financial and company objectives and cost of sales control; ensures that guest service needs are identified and deploys resources to ensure proper guest service.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Oversees Concessions, and other F&B outlets ensuring consistent, high quality service standards are maintained.

    • Assist Executive Director of Culinary Operations with budget compliance.

    • Establishes training programs that ensure a high quality guest experience.

    • Provides adequate training and tools for Team Members so they can effectively perform the necessary job duties.

    • Maintains proper Team Member relations, hiring, evaluating performance, administering discipline and providing career development.

    • Calculates the daily volume of business and prepares necessary reports.

    • Verifies and ensures that culinary and dining area operations are in accordance with the direction given by the Director of Restaurant Services and Executive Director of Culinary Operations as well as, casino policy and procedures, rules and regulations.

    • Responsible for Food & Beverage cost control and coordination.

    • Responsible for labor and operating expenses.

    • Oversee all ongoing projects in all food areas.

    • Responsible for guest disputes and compliments, responding in a timely manner.

    • Participate and support the Champion, C.A.S.H. and all guest services Training Programs which is designed to produce advocates for Table Mountain Casino. Supervisors are responsible for encouraging staff to become fully involved in this guest service program.

    • Table Mountain Casino is a twenty four hour business. Every team member is expected to work holidays and weekends. PTO may be requested but not available due to business levels.

    • Our job at Table Mountain Casino is to serve our guests both internal and external.

    • Perform other duties as assigned.

    Requirements:
    • Requires five plus years management experience in a high-volume restaurant with multiple venue responsibilities.

    • Must have excellent interpersonal, guest service, leadership, communication (written & verbal), analytical, decision-making and problem-solving skills; a demonstrated ability to maintain consistent high quality guest service levels and present a well-groomed appearance.

    • Must be able to effectively handle difficult situations and be willing to work any shift, any day and long hours when necessary.

    • Must be able to get along well with co-workers and work as a team.

    • A college degree in business or related field is required, unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.

    Server / Cashier (View Details)

    Description:
    Take guest order food, tabulate bill, take payment, prepare and serve food.
    Salary/Wages:
    $10.50/ hour + tips
    Position Type:
    Full TIme and Part Time
    Duties:
    • Serve Casino guests in an efficient manner while maintaining excellent service.

    • Maintain inventory and supplies on hand based on par level.

    • Be knowledgeable about the Point of Sale system.

    • Responsible for handling cash according to the Casino and Food and Beverage Operations policy and procedures.

    • Counting cash, separating charge slips and preparing bank deposits.

    • Ensure payment is made after taking food order.

    • Maintain and clean food and display equipment.

    • Ensure dining area tables are properly cleaned and maintained throughout shift.

    • Maintain a clean and sanitary work area at all times.

    • Responsible for setting up and maintaining stations and preparing food.

    • Prepare and display all food and merchandise in accordance with HACCP/ServSafe and other regulatory Standards.

    • Responsible for preparing all food items in accordance with standard recipes.

    • Prepare food based on business volumes and as directed and/or indicated by pars.

    • Ensure all displays cases and refrigerators are clean and stocked throughout shift.

    • Maintain an organized area for convenient shopping.

    • Responsible for side work during and end of shift.

    • Clean shelves, counters and windows.

    • Maintain knowledge of current promotions and sales.

    • Assess each guest and recognize their needs for purchase.

    • Properly bag or package purchases for guests.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards including proper greeting and farewell.

    • Must maintain a smile and pleasant body language.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Six months (6) of cash handling experience and knowledge of food safety (ServSafe & HACCP certification preferred).

    • High School Diploma or equivalent required.

    Sous Chef (View Details)

    Description:
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Responsible for kitchen personnel.

    • Ensure quality, presentation and portions of all food production.

    • Follow standard recipes and standard operating procedures as directed.

    • In charge of sanitation and safety of all kitchen equipment following the HACCP and ServSafe principles.

    • Complete paperwork and maintain work practice in accordance with HR and Departmental policies and procedures.

    • Responsible for cleanliness and organization of the kitchen.

    • Delegate Duties to Line cooks as necessary.

    • Assist Executive and Assistant Executive Chefs with all duties and needed.

    • Participate and support all guest service Training Programs which is designed to produce advocates for Table Mountain Casino. Supervisors are responsible for encouraging staff to become fully involved in this guest service program.

    • Perform other duties as assigned.
    Requirements:
    Three plus years experience in a kitchen supervisory/management capacity and strong culinary arts background. Excellent interpersonal, guest service, leadership, communication (verbal & written), analytical, decision-making, inventory control, computer literate and problem-solving skills are required. ServSafe certification & HACCP knowledge is required. High School Diploma required. A college degree in business or related field is required, unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.

    Utility Porter (View Details)

    Description:
    Clear and clean all tables, prepare beverages for internal guests, maintain adequate supply levels and provide excellent guest service.
    Salary/Wages:
    $10.50/ hour
    Position Type:
    Full Time
    Duties:
    • Stock and maintain inventory and supplies based on par level.


    • Assist Beverage/Buffet Servers/EDR Cooks as needed and directed by management.

    • Prepare beverage and or food orders/preparation as requested

    • Carry dirty dishes and glasses from the EDR/Buffet dining room/casino floor to the back of house.

    • Stock daily supplies, silverware and glassware

    • Bus Buffet/EDR tables and the Casino floor as needed in according to sequence of service procedures.

    • Assist Buffet Servers/EDR Cooks/Beverage Servers when necessary.

    • Responsible for keeping the buffet, casino floor, EDR and bussing areas clean.

    • Carefully and properly stack dishes.

    • Respond to any guest requests immediately.

    • Maintain a clean and sanitary work area at all time.

    • Must keep a clean and safe work area as per “ServSafe” standard.

    • Table Mountain Casino is a twenty-four hour business that never closes, team members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards including proper greeting and farewell.

    • Must maintain a smile and pleasant body language.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Prior experience in a restaurant, espresso or coffee bar preferred.

    • Ability to provide excellent guest service; requires good communication skills.

    • ServSafe certification preferred.

    • High School diploma or equivalent required.

FINANCE
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GUEST DEVELOPMENT

    Host Ambassador (View Details)

    Description:
    Provide exceptional guest service while building loyalty to Table Mountain Casino Player’s Club.
    Salary/Wages:
    $12.50/hour
    Position Type:
    Full Time
    Duties:
    • Effectively and accurately use Patron Management software as it pertains to enrolling new members and daily operation of the Players Club; promote The Club membership and offer detailed explanation of any and all benefits of the program.

    • Analyze guest accounts to issue discretionary comps per established company policies and procedures.

    • Identify and initiate new guests for new enrollment.

    • Assists Player Club staff at Player’s Club booths, when needed.

    • Introduce potential and/or identified VIP guests to VIP Hosts and Executive Hosts.

    • Meet and greet VIP guests on the slot floor, table pits and high limit gaming.

    • Assist VIP and Executive Hosts during special events including but not limited to dinners, concerts and sporting events.

    • Must be aware and have a thorough understanding of all casino promotions, giveaways, events and general casino information.

    • Direct guests to appropriate areas of the Casino (Club Booth, Restaurant, Buffet, Restrooms, Tables, Slot Machines, Event Center, etc.), provide assistance and answer questions upon request or as needed.

    • Identify and establish prospective players club members and thoroughly explain the benefits of membership in The Club.

    • Maintain high levels of guest service, professionalism, confidentiality, and discretion in all communication to and about guests.

    • Provide prompt, courteous guest service to both internal and external guests at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Table Mountain Casino is a twenty-four-hour business that never closes. Team Members are expected to work all shifts, weekends and holidays.

    • Perform other duties as assigned.

    Requirements:
    • Six (6) months of one-on-one customer service experience utilizing excellent communication and interpersonal skills is desired.

    • High School diploma or equivalent is required.

    • Bilingual in English/Spanish or English/Asian languages is a plus.


MARKETING

    Manager of Database Marketing (View Details)

    Description:
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Responsible for managing database maintenance and direct mail operation to include internal and prospect list procurement.

    • Responsible for list management activities to include direct mail list requests, report requests and query requests.

    • Perform analysis on the customer data base in order to appropriately segment and target various markets for promotional, direct mail, e-mail and social media campaigns.

    • Measure the cost effectiveness of direct mail, social media and all other marketing campaigns and make recommendations on improving the return on investment or the elimination of future campaigns.

    • Analyzes player revenue trends, using surveys and player frequency information.

    • Inform management of new or existing postal rules or regulations and their impact on operations.

    • Schedule and oversee regular data hygiene procedures.

    • Report to management all issues that will impact on-time completion and quality goals of assigned data base.

    • Correspond with vendors, agencies and other departments as required to complete tasks and projects.

    • Assist in marketing coordination throughout the property as needed.

    • Assist internal and external customers with event and promotion information.

    • Sets up direct marketing programs within Patron Management.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members.

    • Responsible for preparing evaluations and recommending disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    PREVIOUS WORK EXPERIENCE/EDUCATION REQUIREMENT:

    Degree from a two or four year college or university in related fields of Marketing or Computer Science and five (5) years experience in database marketing and data analysis with strong background utilizing multiple databases and business intelligence/reporting tools to manage data and reports; or an equivalent combination of education and experience.
    Excellent interpersonal, guest service, leadership, communication, organizational, analytical, decision making and problem-solving skills are required.

BINGO
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SLOTS

    Director of Slot Operations (View Details)

    Description:
    Responsible for the overall operation and functions of the Slots Department.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Develop annual department budgets, capital expenditures and analysis of staffing needs.

    • Oversees compliance with established standards in budgetary guidelines with appraised cost effectiveness.

    • Oversees the establishment of objectives, strategies, plans, policies and programs for Slots as they affect personnel in workforce planning, employee selections and placement, training, development and utilization.

    • Responsible for working with slot manufactures for the purchase of new machines.

    • Responsible for keeping up with gaming industry innovations and technology.

    • Keeping up with slot mix of machines that are new, state of the art and player preferred.

    • Work with Marketing in developing slot promotions and incentives for guest play.

    • Safeguard the assets of the Casino.

    • Knowledge of gaming compact, MICS and policies and procedures.

    • Responsible for policies and procedures to ensure the integrity of Slots by working in liaison with surveillance and compliance.

    • Review statistical reports for accuracy.

    • Review maintenance records and exception reports daily and investigates unusual activity.

    • Act as a role model for all Team Members by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Responsible for the staffing, training and scheduling of Slot Operations Team Members.

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Authority to hire and fire Team Members.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Promote an environment that appreciates diversity and treats all people with respect, prohibiting discrimination and harassment of any kind.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Meet with guests to resolve guest concerns.

    • Prepare and present operational reports to Senior Management and the Casino Board.

    • Responsible for the training and development of Team Members for succession planning.

    • Directors have an open door policy to meet with Team Members.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Requires seven (7) years progressive experience in Slot Management. Previous Casino experience is required.

    • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required.

    • A college degree is required unless otherwise waived by Executive Management of the Casino, as based on determined experience and accomplishments.
SLOTS TECH
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TABLES GAMES

    Dealer (View Details)

    Description:
    To deal any games assigned.
    Salary/Wages:
    $10.50/ hour + tips
    Position Type:
    Part Time
    Duties:
    • Deal to the established policies and procedures of Table Mountain Casino.

    • Accurately pay and take player wagers while maintaining a stable game pace.

    • Promote superior guest service.

    • Protect the assets of the assigned table games policy and procedures.

    • Perform other duties as assigned.
    Requirements:
    • Requires basic math and reading skills. English required.

    • Excellent guest service skills and hand/eye coordination.

    • Must have ability to pass dealer audition.

    • High School Diploma or equivalent required.

    • Management discretion may bypass requirement based on skill level and previous work experience.

    • Previous dealing experience preferred.
POKER

    Poker Dealer (View Details)

    Description:
    To deal poker game while providing excellent guest service.
    Salary/Wages:
    $10.50/ hour + Tips
    Position Type:
    Part Time
    Duties:
    •Follow policies and procedures for dealing all games of poker including the handling of cash, chips and cards as outlined in the Poker Procedures Manual.

    •Instruct players of the rules and specifications of the games while maintaining game integrity.

    •Provide superior customer service.

    •Perform any duties within the department as assigned by management.

    •Participate and support the “Champion Training Program” which is designed to produce advocates for Table Mountain Casino. Team Members are to become fully involved in this guest service program.

    Requirements:
    •Previous dealing experience in 21 Jackpot, Texas Hold’em and other poker games preferred

    •Basic math and reading skills (English required)

    •Excellent guest service skills and hand/eye coordination

    •Candidate must pass Dealer Audition to qualify for the position

    •High school diploma or equivalent required.

BEVERAGE SERVICE
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CATERING
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EAGLES LANDING
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EAGLES NEST
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EDR
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FOOD AND BEVERAGE ADMIN
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GIFT SHOP
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MOUNTAIN FEAST BUFFET
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STEWARDS

    Steward (View Details)

    Description:
    To ensure the safety and sanitation of all areas of the Culinary Operations Division.
    Salary/Wages:
    $10.50/ hour
    Position Type:
    Full Time
    Duties:
    • Use appropriate chemicals to clean all ovens, burner tops, broilers, grills and other items and equipment as assigned.
    • Deep clean equipment as necessary.
    • Responsible for washing and stocking all china, silver, glass ware, pots, pans and other kitchen equipment.
    • Keep all floors, walls, and drains in kitchen clean at all times.
    • Maintain and organize all carts, racks, floor mats and sanitize when needed.
    • Clean and sanitize all kitchen walk-ins and storage areas.
    • Participate in monthly deep cleaning of kitchen when given.
    • Take out trash bags, boxes and linen bags of all kitchens consistently on a daily basis.
    • Communicate with steward supervisors and executive steward about needs / issues.
    • Perform other duties as assigned.
    Requirements:
    • One year previous work experience preferably in Food Service environment as a steward, dishwasher or busser preferred.
    • Knowledge of cleaning and sanitizing methods, ServSafe and MSDS preferred.
    • High School Diploma or equivalent required.
    • The job duties will require operation of motor vehicles. As a requirement of employment a clean driving record that is acceptable to Table Mountain Casino's insurer is mandatory.

    Steward Supervisor (View Details)

    Description:
    Ensure a safe, clean and sanitary kitchen through proper use of equipment. Maintain quality and quantity inventory control of equipment and cleaning supplies.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Ensure a clean and sanitized kitchen, Food and Beverage Operations storage facilities and employee dining room including tiles, walls, ceiling and cooking equipment all in accordance with ServSafe /Hazard Analysis Critical Control Point (HACCP) standards.

    • Responsible for supervision and training of Stewarding team members accordantly (ware washing, silverware, kitchen equipment, knowledge on chemical Material Safety Data Sheets (MSDS) safety matters, and common courtesy.

    • Responsible for completing walk thru inspection forms for area(s) every shift turn over on a daily basis.

    • Responsible in monitoring pest control programs and taking necessary action as needed; all chemicals dispensers and ware washing machines and taking necessary action as needed.

    • Responsible in coordinating with Ecolab on all chemical dispenser’s calibration and conditions on ware washing units and services. Track and logging in of all chemicals and protective equipments issue out to each steward during each shift due to be return back at their proper place. Ensure stewards are using appropriate protective equipment(s) when dealing with any kind of chemical according to the Material Safety Data Sheets (MSDS). Responsible for maintaining all chemicals, equipment on lock down in their proper place and organized.

    • Responsible to determine quantities required to order on kitchen equipment and chemicals according to par levels utilizing inventory forms.

    • Responsible in fill up all F&B vehicle’s with gas.

    • Ensure all stewards are using appropriate chemicals to clean all ovens, burner tops, broilers, grills, filters, ceiling, and other items and equipment as assigned.

    • Ensure all stewards are taking their assigned breaks.

    • Ensure stewards take action on items, and chemicals or anything that can be a safety hazard that is lying around on the floor or miss place throughout all kitchen areas.

    • Responsible for gathering of materials by Assistant Executive Chefs for all catering events when assigned.

    • Help and Coordinate with team members in taking necessary steps to minimize breakage and/or damage to all back of the house Food and Beverage Operations items including kitchen equipment.

    • Communicate with Assistant Executive Chefs about needs/issues.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members

    • Responsible for preparing evaluations and recommending disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Three (3) years of Food and Beverage Operations experience in a Casino, Convention or Hotel operation preferred.

    • Excellent interpersonal, guest service, leadership, communication (written & verbal), analytical, decision-making and problem-solving skills

    • Basic computer skills (working knowledge of Word, Excel, Power Point & Outlook preferred).

    • ServSafe Certification, MSDS and HACCP knowledge preferred.

    • High school diploma or equivalent required unless waived by Executive Management.
TM CAFÉ
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ADVERTISING
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ENTERTAINMENT
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PROMOTIONS
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MARKETING ADMIN

    Executive Director of Marketing (View Details)

    Description:
    Plan, develop and oversee that a coordinated comprehensive marketing, advertising and promotional plan in accordance with Casino policy to increase casino patronage, revenue and community awareness is in place and being monitored.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Formulate and oversee implementation of marketing, promotions, advertising, database / direct mail, entertainment, sponsorships and public relation consultant.

    • Oversee the initiation of advertising jobs for the property to include direct mail, radio, television, publications, social media / on-line, billboards and promotional/special event collateral.

    • Responsible for reviewing all advertising media and production invoices before submitting to Accounting.

    • Develop research and development programs within our market segment.

    • Direct special projects as assigned by the Casino President/GM or Senior Vice President.

    • Develop social media / on-line advertising promotions and email blasts.

    • Assist in marketing coordination throughout the property as needed.

    • Assist customers with event and promotion information.

    • Acts as company liaison at special events at Table Mountain Casino and in the community.

    • Develop and produce annual departmental budget including capital expenditures and staffing needs for Marketing Department..

    • Manage departmental budgets maintaining cost effective ratios of revenue to expense.

    • Review quarterly advertising and media plans to ensure budget goals and objectives are met. Review monthly reports comparing budget and actual advertising expenses for all mediums and all divisions.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Authority to hire and fire Team Members.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Promote an environment that appreciates diversity and treats all people with respect, prohibiting discrimination and harassment of any kind.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Meet with guests to resolve guest concerns.

    • Ensure budget compliance throughout the year.

    • Prepare and present operational reports to Senior Management and the Casino Board.

    • Responsible for the training and development of Team Members for succession planning.

    • Directors have an open door policy to meet with Team Members.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Requires seven (7) years of progressive experience in Marketing Management.

    • A college degree in business or related field is required, unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.

    • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required.

GROUP SALES
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PBX
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PLAYERS CLUB
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HUMAN RESOURCES

    Director of Human Resources (View Details)

    Description:
    Manage the Human Resource function through program development, implementation and administration to support casino goals and objectives.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Implements human resources strategies by establishing department accountabilities, including staffing, compensation, benefits, training and development, safety and risk, succession planning, employee relations and retention.

    • Develop annual department budget including, capital expenditures and analysis of staffing needs.

    • Ensure budget compliance throughout the year.

    • Develop, implement and monitor Human Resource risk programs and policies to ensure internal control and compliance with Federal employment laws.

    • Manage, train and lead Human Resource staff to ensure skill development.

    • Support management by providing human resources advice, counsel, and decisions.

    • Direct recruitment and placement activities in conjunction with Tribal Gaming Commission.

    • Develop exempt and non-exempt salary structure to promote equitable compensation.

    • Develop performance appraisal process.

    • Develop and monitor cost-effective Team Member programs to ensure a responsible employment environment and competitiveness within the local labor market.

    • Propose programs to enhance recruitment and retention.

    • Provide leadership and guidance for Worker’s Compensation, Risk and Safety programs.

    • Assist in developing training programs targeted for Team Members and management.

    • Provide counseling and support to all TMC personnel to ensure good employee relations.

    • Updates job knowledge by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Responsible for the staffing, training and scheduling of Team Members

    • Responsible for preparing evaluations and recommending disciplinary actions when required.

    • Authority to hire and fire Team Members.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Promote an environment that appreciates diversity and treats all people with respect, prohibiting discrimination and harassment of any kind.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Prepare and present operational reports to Senior Management.

    • Responsible for the training and development of Team Members for succession planning.

    • Directors have an open door policy to meet with Team Members

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Requires five (5) years of progressive experience in Human Resources Management.

    • A college degree in business or related field is required, unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.

    • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required.

EXECUTIVE
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ENGINEERING

    Electrical Supervisor (View Details)

    Description:
    Oversee electrical department operations, inclusive of; construction, equipment installations, preventative maintenance and repairs. Analyze and correct electrical problems. Repair and overhaul electrical equipment and controls.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Plan details of working procedure by determining replacement needs or new material required and develop a logical approach to correct the problem.

    • Determine feasibility of proposed future equipment installations

    • Determine accessibility of power and data provisions as may be necessary at any location on property.

    • Determine most cost effect method to provide this power/data, while adhering to all applicable codes and company standards of excellence and being mindful of the possibility and likelihood of future needs.

    • Determine and maintain a minimum acceptable level of stock of all frequently used electrical materials

    • Obtain cost and availability quotes from approved vendors for needed materials. Determine the most competitive quote, which also assures the receipt of the material, prior to the scheduled date of the project and or, depletion of minimum stocking levels. Provide quotes to the Facilities Manager for approval.

    • Analyze circuits, wiring diagrams and drawings to install, repair, calibrate, service or replace electrical devices and systems.

    • Schedule repairs, installations and electrical inspections.

    • Perform work requiring a thorough knowledge of electrical theory and principles, statutory codes, properties of materials and principles of operation of electrical equipment

    • Start up and shut down equipment in accordance with company policies that were developed specifically for this gaming establishment, company safety procedures for machine activation and shutdown and in line with OSHA requirements.

    • Service electronic equipment by checking, testing, and replacing faulty components, circuits, printed circuit boards, and similar electronic devices.

    • Install, repair, and maintain power distribution conductors and associated splices.

    • Fabricate parts if not commercially available, using machine and hand tools common to the trade. It is imperative that the fabrication of be done in a manner which insures longevity.

    • Determine, analyze and make necessary running adjustments, repairs, and overhauls.

    • Advise and caution operators and mechanics about potential electrical problems and inherent dangers involved.

    • Notify Department Manager of potentially dangerous electrical equipment noted and corrective action taken.

    • Oversee all company electricians, of all three shifts

    • Evaluate performance of each individual

    • Determine strengths and weaknesses of skill levels

    • Be mindful of these attributes when assigning tasks

    • Implement training/ mentoring to strengthen areas of weakness

    • Discern work ethic and spirit of co-operation of individuals

    • Provide reports to department manager, as is necessary to insure departmental excellence, as requested by department manager.

    • Insure seamless cooperation of self and subordinates, with other disciplines within facilities and other departments of the casino.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members

    • Responsible for preparing evaluations and recommending disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Extensive background in installation, maintenance of and troubleshooting problems of: Single and 3 phase power distribution systems, Single and 3 phase motor circuits, Single and 3 phase multi megawatt generation systems

    • Motor control circuits

    • In floor wire way systems (walker duct)

    • PLC hardware and programming

    • Standard and high efficacy lighting

    • Thermography

    • Proficiency at conduit bending, wire sizing, and voltage drop calculation.

    • Thorough knowledge of National Electrical Code.

    • Proficiency in maintaining updated documentation, inclusive of but not limited to, as built drawings, equipment /panel schedules, inventory control, PM documentation and service logs.

    • Microsoft Word, Excel, Power Point, Auto Cad and Flir quick report or equivalent.

    • College level education in electronics, electricity, or completion of a four (4) year vocational training program preferred.

    • Minimum of twelve (12) years as a verifiable Journeyman.

    • Four (4) years supervisory experience required.

    • High school diploma required.

    HVAC Technician (View Details)

    Description:
    Maintain appropriate levels of air quality and temperature during a shift in the Casino and support buildings. Appropriately maintain all mechanical equipment for the Casino and support buildings.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Oversee all aspects of the HVAC systems on property.

    • Perform full range of heating, ventilation, and air conditioning maintenance and repairs as needed.

    • Check various elements of the systems to locate and repair faulty equipment, using knowledge of refrigeration cycles, heat transfer laws, air-flow, pressure-temperature characteristics, steam generation principles, etc.

    • Determine the type and specific kind of equipment or parts needed to make repairs and inform supervisor on duty so the parts can be ordered.

    • Repair or replace parts of the systems such as various types of compressors, chillers, receivers, evaporators, pumps, fans, controls, bearings, valves, diaphragms, thermostats, duct work, etc.

    • Install new components to extend the system life.

    • Use a variety of common hand tools, power tools and special test equipment common to the heating, ventilation, and air conditioning trade.

    • Start, stop and monitor the operation of boilers, chillers, fans, pumps, and other building equipment and systems related to heating, cooling, emergency power supply, and other purposes.

    • Repair parts of plumbing systems by removing, cleaning, replacing, packing, and sealing defective parts as it pertains to HVAC systems.

    • Perform other Engineering duties as assigned.

    • Participate and support the “Champion Training Program” which is designed to produce advocates for Table Mountain Casino. Team Members are to become fully involved in this guest service program.

    Requirements:

    • Minimum two (2) years experience in large commercial building systems.

    • Knowledge of the principles, theories and operation of air conditioning and refrigeration equipment, heating equipment, steam generation plants, and ventilation systems.

    • Completion of HVAC School and HVAC Certification preferred.

ENVIRONMENTAL SERVICES

    EVS Attendant (Housekeeping / Janitorial) (View Details)

    Description:
    Clean all casino properties and equipment as assigned.
    Salary/Wages:
    $10.50 /hour
    Position Type:
    Part Time and Full Time
    Duties:
    • Perform cleaning tasks in the Casino as assigned.

    • Ensure cleanliness of all ceilings, walls, vents at front of house and office areas.

    • Ensure cleanliness of floors, carpet and upholstery in Casino.

    • Ensure cleanliness of windows, dust furniture, pick up paper and trash from floors, polish slot machines, clean public and employee restrooms, clean out ash trays, dump trash cans, vacuum and sweep or polish floors.

    • May be required to set-up, tear down and work Casino Events. May also be required to work special events including bingo set-up and tear down.

    • Report any safety or repair problems in a timely manner.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Requires basic environmental services, floor/carpet care knowledge and understanding of all equipment.

    • Must be able to work with chemicals, maintain effective working conditions with other departments, team members and guests and have excellent public relations and guest service skills.

    • Valid California Driver’s License preferred.

    EVS Maintenance (Janitorial) (View Details)

    Description:
    Perform all duties in respect to floor care, carpet care, heavy duty cleaning and event set-up and tear down.
    Salary/Wages:
    $11.50 /hour
    Position Type:
    Full Time
    Duties:
    • Ensure cleanliness of floors, carpet and upholstery in Casino.

    • Ensure cleanliness of all ceilings, walls, vents at front of house and office areas.

    • Operate carpet cleaning equipment, floor cleaning equipment, man-lift, forklift, and drive company truck with trailer attached.

    • Will set-up, tear down and work Casino Events.

    • May also be required to work special events including bingo set-up and tear down.

    • Set-up and tear down of equipment includes, but not limited to; moving and carrying chairs and tables; setting up bleachers and re-arranging furniture in Events Center in preparation of Casino Event or promotion.

    • Perform cleaning, set-up and general tasks in the Casino.

    • Ensure cleanliness of windows, dust furniture, pick up paper and trash from floors, polish slot machines, clean public and employee restrooms, clean out ash trays, dump trash cans, vacuum and sweep or polish floors.

    • Report any safety or repair problems in a timely manner.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Requires basic environmental services, floor/carpet care knowledge and understanding of all equipment.

    • Must be able to work with chemicals

    • Maintain effective working conditions with other departments, team members and guests and have excellent public relations and guest service skills.

SECURITY

    Security Officer (View Details)

    Description:
    Provide order and protect the Casino’s property under the direction of the Security Shift Supervisor.
    Salary/Wages:
    $10.50/ hour
    Position Type:
    Full Time and Part Time
    Duties:
    • Protect the Casino assets by performing frequent Casino and grounds patrols. Observe suspicious unusual situations, undesirables, minors. Ensure the Safety of Guests/Team Members on property.

    • Assure excellent customer service, friendly and professional manner at all times. Greets each customer as they arrive with enthusiasm and a smile.

    • Enforce Casino policies as they pertain to Team Members.

    • Respond to incidents on property when dispatched.

    • Participate in Casino duties such as the Casino drop, observe the opening of Slot machines, escort Team Members when bank transfers are made and chip fills

    • Communicate clearly in speech and writing abilities.

    • Maintain a clean and neat work environment.

    • Maintain a teamwork mentality to ensure efficient operation and interaction with all departments.

    • Maintain a professional appearance and polite demeanor at all times. Ensures practice of excellent grooming and uniform standards.

    • Maintain a high level of personal integrity and moral conduct free of any questionable associations.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Must be 18 years of age or older

    • Previous experience as a Security Officer or other related field (completion of training school is a plus).

    • Must have comprehension of basic computer skills.

    • High School Diploma or equivalent required.

    Security Officer- EMT (View Details)

    Description:
    Perform Emergency Medical Technician duties for medical emergencies on Casino property. Provide order and protect the Casino’s property under the direction of the Security Shift Supervisor.
    Salary/Wages:
    $12.00/ hour
    Position Type:
    Full Time
    Duties:
    • Protect the Casino and guests by performing Casino and grounds patrol.

    • Enforce Casino rules as they pertain to employees.

    • Participate in Casino duties such as the Casino drop, observe the opening of Slot machines, escort employees when bank transfers are made and chip fills

    • Perform CPR and First Aid for medical emergencies and airway and oxygen administration when needed.

    • Responsible for writing reports and attaching all correlating supporting documents into the iTrak System.

    • Train security employees on how to assist during medicals.

    • Ensure medicals supplies are properly stocked, request additional supplies when required. Ensure AED units are functioning correctly.

    • Assure excellent customer service, friendly and professional manner at all times. Greets each customer as they arrive with enthusiasm and a smile.

    • Maintain a clean and neat work environment.

    • Must be able to stand, work or sit for extended periods remaining alert and observant.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Must be 18 years of age or older

    • Previous experience as a Security Officer or other related field (completion of training school is a plus)

    • Current EMT-1 Certification

    • Must have comprehension of basic computer skills.

    • High School Diploma or equivalent required.

    Security Shift Manager (View Details)

    Description:
    Provide order and protect the Casino’s property under the direction of the Director of Security
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Direct the overall duties and policies of the Security Department under the direction of the Director of Security.


    • Ensure the smooth operation of the Security Department through supervision and management of staff.


    • Constant evaluation of the parameters of the Casino in terms of Security Services.


    • Enforce the overall duties and policies of the Security Department.


    • Act on behalf of the Director of Security in their absence.


    • Assist in developing policies and procedures as needed to ensure the Security Department can achieve its goals and routinely review the policies and procedures to ensure adequacy of managing the constantly changing needs of the Casino.


    • Participate in necessary managerial meetings when necessary.


    • Responsible for writing reports/ scheduling /counseling and overall supervision.


    • Respond to all non-routine incidents in a supervisory capacity ensuring appropriate actions taken and notifications are made.


    • Train, inspect and evaluate Security Officers for alertness, appearance and proper performance while on duty and correct deficiencies.
    • Monitor and enforce all vehicle operation safety guidelines to include all company related health and safety regulations.


    • Ensure quick, fair and consistent results to customer complaints.


    • Monitor departments/customer interaction to maintain a high degree of customer service.


    • Set priorities, assign work to personnel and set schedules for completion of work.


    • Train personnel in correct and safe Security Operating procedures.


    • Responsible for the staffing, training and scheduling of Team Members


    • Responsible for preparing evaluations and issuing disciplinary actions when required.


    • Delegate authority and responsibilities to others as needed.


    • Disseminate instructions to employees through shift briefings, bulletins and other communications.


    • Operate vehicles with standard transmissions.


    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.


    • Security Shift Managers should maintain a professional relationship with Team Members under their supervision on and off duty.


    • Protect the confidentiality of any and all Table Mountain Casino business information.


    • Responsible for communication within the department ensuring that information is shared with team members.


    • Inform senior management team of information necessary to the efficient operation of the casino.


    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.


    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.


    • Participate in and support all guest service training programs.


    • Perform other duties as assigned.

    Requirements:
    • Five (5) years of managerial or supervisory experience required

    • Two (2) years experience in a Security or Law Enforcement position

    • A High School Diploma or equivalent is required

    • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required.

    Security Shift Supervisor (View Details)

    Description:
    Provide order and protect the Casino’s property under the direction of the Security Shift Manager.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Enforce the overall duties and policies of the Security Department.

    • Protect the guests and their personal property.

    • Report on any irregularities and make recommendations on improvements to prevent further irregularities.

    • Supervise the performance of all staff.

    • Check out Cage keys as needed for Security.

    • Responsible for writing reports and overall supervision.

    • Respond to all non-routine incidents in a supervisory capacity ensuring appropriate actions taken and notifications are made.

    • Train, inspect and evaluate Security Officers for alertness, appearance and proper performance while on duty and correct deficiencies.

    • Responsible for the staffing, training and scheduling of Team Members.

    • Responsible for preparing evaluations and recommending disciplinary actions when required.

    • Management personnel are required to maintain good communication with their team members and their department Director and Shift Manager.

    • Act on behalf of the Security Shift Manager in their absence.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Participate and support all guest service Training Programs which is designed to produce advocates for Table Mountain Casino. Supervisors are responsible for encouraging staff to become fully involved in all guest service programs.

    • Perform other duties as required.
    Requirements:
    • Minimum three (3) years experience as a Security Officer or related fields required.

    • Two (2) years experience in a supervisory or management position is preferred.

    • Excellent verbal and written communication skills.

    • High School diploma or equivalent required.
CAGE

    Cage Cashier (View Details)

    Description:
    Performs cash and cash-equivalent transactions and assists in the tracking of cash movement as well as the person(s) conducting the transaction(s).
    Salary/Wages:
    $10.50/ hour + tips
    Position Type:
    Part Time
    Duties:
    • Participates in and supports all guest-service programs. Provides ultimate service to internal and external guests.

    • Controls, safeguards, reconciles, verifies and reports assigned Cage inventory and assets.

    • Adheres to governmental regulations, casino-wide and Cage policies, procedures and processes.

    • Processes redemptions of cash and cash-equivalents, exchanges, cash-access transactions, jackpot payouts, Table Games fills and credits, Voucher Redemption Terminal fills plus light maintenance. Issues and drops banks.

    • Assists in providing information to guests regarding Casino locations, events, promotions, activities and offerings.

    • Assists in maintaining the safety and cleanliness of assigned areas and alerting Management of any hazards throughout the Cage and Casino.

    • Sells controlled items as required.

    • Other duties assigned by Cage Management.

    Requirements:
    • Requires a minimum of one (1) year of cash handling experience (One year bank-teller experience preferred)

    • High School diploma or equivalent.

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PURCHASING
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UNIFORMS
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IT

    Senior Applications Analyst (View Details)

    Description:
    Provide technical support for a subset of key business system applications. Deliver support to end users in the organization about how to use various types of software programs.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Troubleshoot applications and software for all internal customers, such as operations, development, and other business units.

    • Responsible for assisting in the design, delivery, and improvement of in-house software applications training programs and related courseware.

    • Create and deploy feedback mechanisms for end users.

    • Analyze results, make recommendations for support process improvement, and implement changes.

    • Field incoming problem tickets from end users to resolve application and software issues within servers, databases, and other mission-critical systems.

    • Prioritize, schedule, and administer all instances where enhancements and defect resolution is required.

    • Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.

    • Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems.

    • Communicate application problems and issues to IT management.

    • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.

    • Maintain and enhance performance of all new and existing software and applications across the organization.

    • Identify and learn appropriate software applications used and supported by the organization.

    • Coordinate with department heads to assess departmental application training needs and objectives.

    • Participate in the design, development, and delivery of software applications training programs and individual classes.

    • Provide support for the testing of new and existing software applications under development or consideration for purchase.

    • Perform preventative maintenance, including the installation of service packs, patches, hot fixes, anti-virus software, etc.

    • Apply diagnostic utilities to aid in troubleshooting.

    • Conduct research into software application products and services in support of development and purchasing efforts.

    • Maintain confidentiality.

    • On-call availability.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Three (3) years prior experience in a Gaming environment with hands on experience installing, configuring, and supporting business applications or Gaming applications preferred (IGT Acres Advantage).

    • Computer program certificate preferred; or two (2) to four (4) years information technology related experience and/or training; or equivalent combination of education and experience.

    • Proficiency in MS Office Suite (Word, Outlook, Power Point, and Access) and experience with core Microsoft Products (Windows, SQL Server) in a business environment.

    • In-depth, hands-on knowledge of and experience with enterprise and desktop applications.

    • Proven experience with troubleshooting principles, methodologies, and issue resolution techniques.

    • Able to develop and interpret technical documentation for training and end user procedures.

    • Knowledge of trends in technology relating to software applications.

    • Experience with building and maintaining databases for query and problem tracking.

    • Excellent interpersonal, leadership, communication, analytical, decision-making and problem-solving skills are required.

    • A college degree in business, or other appropriate and related field, is required, unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.

VALET

    Valet Attendant (View Details)

    Description:
    To ensure the safe transport of guest vehicles while maintaining optimal levels of customer service.
    Salary/Wages:
    $10.50/hour + tips
    Position Type:
    Part Time
    Duties:
    • Maintain a professional appearance and polite demeanor at all times.

    • Assist customers with problem resolution.

    • Maintain a clean and neat work environment.

    • Greets each customer as they arrive with enthusiasm and a smile.

    • Open all doors for guests.

    • Comply with all posted speed limit regulations and vehicle operation safety rules.

    • Maintain a consistent level of customer satisfaction through individual service initiatives.

    • Provide excellent customer service and a friendly and professional manner at all times.

    • Monitor and maintain efficient traffic flow throughout the valet staging area.

    • Maintain a teamwork mentality to ensure efficient operation.

    • Answer questions or offer information to guests regarding transportation and promotions.

    • Operate all vehicle types in a congested environment.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate and support all Guest Service Trainings.

    • Perform other duties as assigned.

    Requirements:
    • High School Diploma or equivalent required.

    • As a requirement of employment a clean driving record that is acceptable to Table Mountain Casino’s insurer is mandatory.

    • Must have a current California Drivers on their person while at work.

    Valet Supervisor (View Details)

    Description:
    Oversee the daily operations of the Valet Department under the direction of the Security Shift Manager.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Maintain a professional appearance and polite demeanor at all times and a consistent level of customer satisfaction through individual service initiatives.

    • Assist customers with problem resolution; answer questions or offer information to guests regarding transportation, and current Casino promotions, assuring excellent customer service in a friendly and professional manner at all times.

    • Comply with all posted speed limit regulations and vehicle operation safety rules.

    • Monitor and maintain efficient traffic flow throughout the valet staging area.

    • Maintain a teamwork mentality to ensure efficient operation.

    • Maintain a liaison with the Security Department in reporting valet damage claims.

    • Set priorities, assign work to personnel, and set schedules for completion of work.

    • Supervise valet operations and resolve issues in the absence of the Security Shift Manager.

    • Establish work standards and complete employee evaluations.

    • Effectively recommend adjustments or other actions in employee grievances.

    • Keep a clean and neat work environment.

    • Make spot checks at work sites to ensure compliance with proper methods, guidelines, and procedures. Maintain proper key controls.

    • Train personnel in correct and safe valet operating procedures.

    • Delegate authority and responsibilities to others as needed.

    • Disseminate instructions to employees through shift briefings, bulletins and other communications.

    • Operate all vehicle types in a congested environment.

    • Responsible for the staffing, training and scheduling of team members.

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for communication within the department ensuring that information is shared with team members.

    • Inform senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • High School Diploma or equivalent required.

    • As a requirement of employment a clean driving record that is acceptable to Table Mountain Casino’s insurer is mandatory.

    • Must have a current California Drivers on their person while at work.

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