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Table Mountain Casino
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Join Our Winning Team with a Career at Table Mountain Casino!

We offer rewarding careers in the Casino industry - exciting opportunities await you. 

We're always focused on building loyalty and value with our guests through outstanding service and operational excellence. Table Mountain Casino offers competitive wages, excellent benefits and great advancement opportunities. If an open position fits what you're looking for, fill out and mail your application to:

Table Mountain Casino
Human Resources Department
8184 Table Mountain Road
Friant, CA 93626
(Less than 20 miles Northeast of Fresno)

You may also fax your completed application to 559.822.7100

Table Mountain Casino offers great advancement opportunities, competitive wages, and a competitive benefits package for qualified team members.

Table Mountain Casino Benefits:

  • Free meals in Employee Dining Room
  • Paid Time Off for Full Time Employees
  • Life Insurance
  • Medical, Prescription, Vision and Dental Plan Coverage
  • 401(k) Plan
  • Employee Assistance Program
  • Flexible Benefit Plan

Applicants are encouraged to view our current employment opportunities section and apply online.
Click on this link to apply now!

You may also send a Cover Letter and Resume (click here).

Currently Open Positions:

FOOD & BEVERAGE

    Assistant Executive Chef (View Details)

    Description:
    Supervise the kitchen Sous Chefs and staff daily functions to ensure department standards are met in food quality, presentation and safety.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Responsible for assigned area kitchen and Steward personnel.

    • Ensure quality, consistency, portions and presentation of all food products.

    • Ensure sauces, soups, dressing and food-related items are prepared as per recipes and “ServSafe” and HACCP guidelines.

    • Maintain and Update all departmental schedules.

    • Responsible for day to day operations of respective kitchen.

    • Consistently enforce and uphold all casino and Culinary Operations policies and procedures.

    • Ensure proper training of personnel including equipment usage and “ServSafe” Standards.

    • Supervise and maintain a presence throughout the shift.

    • Ensure quality, cleanliness and safety at all times according to departmental policy and “ServSafe” standards.

    • Responsible for cleanliness and organization of restaurant kitchen equipment.

    • Develop new menu items and respective recipes for restaurant.

    • Maintain and update all recipes for restaurant menus.

    • Implement and Maintain product specification standards for new and existing menu items.

    • Manage all purchasing, usage and waste of food related items.

    • Delegate duties to Sous Chefs as necessary.

    • Participate and support all guest service Training Programs which is designed to produce advocates for Table Mountain Casino. Supervisors are responsible for encouraging staff to become fully involved in this guest service program.

    • Perform other duties as assigned.
    Requirements:
    • Minimum of Five years kitchen management experience with a strong culinary arts background is required.

    • Excellent interpersonal, guest service, leadership, communication (verbal & written), analytical, decision-making, inventory control, computer literate and problem-solving skills are required.

    • Demonstrated ability to analyze P&L and understand cost control methods.

    • ServSafe certification & HACCP knowledge is required. High School Diploma required.

    • A college degree in business or related field is required, unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.

    Baker (View Details)

    Description:
    Salary/Wages:
    $10.00/ hour
    Position Type:
    Part Time
    Duties:
    • Responsible for maintaining inventory of bakery supplies.

    • Forecast usage based on set pars using a product mix.

    • Create quality baked goods.

    • Ensure compliance with all health codes.

    • Ensure proper handling of equipment and supplies.

    • Review quality/quantity of good(s) received by the bakery.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate and support all guest service training

    • Perform other duties as required.
    Requirements:
    • Two (2) years baking experience required.

    • Ability to operate kitchen/bakery equipment read & understands departmental baking specifications and recipes.

    • Experience and knowledge of food safety (ServSafe & HACCP certification preferred).

    • High School diploma or equivalent required unless waived by Executive Management.


    Expediter (View Details)

    Description:
    Assist the Chef and line cooks on duty in ensuring proper preparation of food, plate presentation, cost controls, waste management, and the overall organizational flow of the food being sent out to the front of the house to the guests in a safe and timely manner according to departmental specifications.
    Salary/Wages:
    12.00 / hour
    Position Type:
    Full Time
    Duties:
    • Responsible for setting up and maintaining stations using the proper food safety and sanitation guidelines.

    • Ensure food is being prepared in accordance with HACCP / ServSafe and other regulatory Standards.

    • Responsible for making sure all food is being prepared in accordance with the company standard recipes using the correct portion size as stated in the company recipe books.

    • Responsible for food quality, portion control, plate presentation, waste management, communicating with wait staff and keeping station/ line clean.

    • Responsible for cleanliness and organization of the kitchen.

    • Assist the Chef’s in coaching the line cooks to use the proper line cook set up, proper temperature controls and food storage on the cook’s line. Labeling of food product, rotation of food product and proper storage container rotation and labeling.

    • Understanding and coaching the team to understand, this is the single line of communication to the cooks from the front of the house. All communication goes through the expo position unless a manager or Chef is speaking directly to the team.

    • Coach the team in making sure ALL food goes through the expo first, before it is sent out to the guests. Ensuring the service team does not remove any food from the cooks line without the approval of the expediter.

    • Communicate with ALL team members respectfully, using please and thank you, specifically during high volume business days. Assist Executive Chef, Assistant Executive Chef and Sous Chefs with all duties as needed.

    • Participate and support all guest service Training Programs which is designed to produce advocates for Table Mountain Casino. The Expo position is also responsible for encouraging staff to become fully involved in these guest service programs.

    • Table Mountain Casino is a twenty-four business that never closes. Team Members are expected to work holidays and weekends.

    • Perform other duties as assigned.

    Requirements:
    • Minimum (1) one year of food expediting experience, food preparation / cooking experience and excellent knife skills.

    • Knowledge of food safety (ServSafe & HACCP certification preferred) and general use of kitchen equipment required.

    • High School Diploma or equivalent required.

    Food and Beverage Shift Supervisor (View Details)

    Description:
    Supervise Food and Beverage personnel to ensure the proper and efficient overall operation of the food and beverage outlets. Ensure that the quality and delivery of food and customer service is consistent with operating standards. Oversee and supervise the daily operations of the Gift Shop including; sales, merchandising, ordering and deposits.
    Salary/Wages:
    Depending on Experience
    Position Type:
    Full Time
    Duties:
    • Responsible to ensure that Casino and Food and Beverage Operations policies and procedures are followed.

    • Ensure that the quality and delivery of food and customer service is consistent with operating standards.

    • Ensure proper training of personnel including sequence of service and “ServSafe” guidelines.

    • Ensure quality of service to guests, cleanliness and appearance of restaurant and beverage/Casino floor.

    • Responsible to be visible in the outlets and on the beverage/Casino floor thorough out the shift.

    • Responsible for proper equipment operation and maintenance.

    • Responsible for compliance with regards to all cash handling procedures as outlined in Casino and Food and Beverage Policies and Procedures.

    • Establish sales and promotions of food.

    • Assist the respective Manager in providing work and break schedules and team member evaluations.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for team members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members and abide by casino wide code of conduct and policy and procedures.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of team members

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with team members.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns in accordance with Casino guest service standards and procedures.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:

    • Minimum of three (3) years cash-handling and guest service experience required.

    • Minimum of two (2) years supervisory or management experience required.

    • Must possess excellent interpersonal, and communication skills.

    • High School diploma or equivalent required.

    Host Cashier (View Details)

    Description:
    Greet guests and escort them to their table. Answer phones and respond to guest requests.
    Salary/Wages:
    $10.00/ hour
    Position Type:
    Part Time and Full Time
    Duties:
    • Record all transactions in the POS system.

    • Assist guests or servers on the floor with Food and Beverage orders in a timely manner.

    • Assist in cleaning and stocking as necessary.

    • Help with beverage service as necessary.

    • Keep the work area clean and stocked and prepare it for the next shift prior to leaving.

    • Clean Tables as needed.

    • Clean Menus/ refill or replace as necessary.

    • Count and balance bank at the beginning and at the end of the shift.

    • Knowledge of all menu items offered.

    • Knowledge of the POS equipment.

    • Process “to-go” orders as necessary and assist with catering daily deliveries.

    • Assist servers, utility porters and bussers or with catering events to maximize guest service.

    • Table Mountain Casino is a twenty-four hour business that never closes, team members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards including proper greeting and farewell.

    • Must maintain a smile and pleasant body language.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Minimum of six (6)months to one-year cash handling and guest service experience

    • Ability to provide excellent guest service

    • Requires good communication skills

    • ServSafe certification preferred

    • High School diploma or equivalent required.

    Line Cook (View Details)

    Description:
    Prepare food in a safe and timely manner according to departmental specifications.
    Salary/Wages:
    $11.00/ hour
    Position Type:
    Full Time
    Duties:
    • Responsible for setting up and maintaining stations and cooking food.

    • Prepare food in accordance with HACCP / ServSafe and other regulatory Standards.

    • Responsible for preparing all food items in accordance with standard recipes.

    • Responsible for food quality, portions, plate presentation, communicating with wait staff and keeping station/ line clean.

    • Perform other duties as assigned.

    Requirements:
    • One year of food preparation / cooking experience, excellent knife skills

    • Knowledge of food safety (ServSafe & HACCP certification preferred) and general use of kitchen equipment required.

    • High School Diploma or equivalent required.

    Prep / Pantry Cook (View Details)

    Description:
    Prepare food in a safe and timely manner according to departmental specifications.
    Salary/Wages:
    $10.00/ hour
    Position Type:
    Part Time
    Duties:
    • Responsible for setting up and maintaining stations and cooking food.

    • Prepare food in accordance with HACCP / ServSafe and other regulatory Standards.

    • Responsible for preparing all food items in accordance with standard recipes.

    • Prepare food based on business demands and as directed and/or indicated by pars.

    • Perform other duties as assigned.

    Requirements:
    • Six months of food preparation/ cooking experience

    • Excellent knife skills

    • Knowledge of food safety (ServSafe & HACCP certification preferred) and general use of kitchen equipment required.

    • High School Diploma or equivalent required.

    Restaurant Food Runner (View Details)

    Description:
    Garnish and deliver food for restaurant guests in a pleasant and timely manner.
    Salary/Wages:
    $10.00/ hour + tips
    Position Type:
    Full Time
    Duties:
    • Garnish and deliver food to restaurant guests based on the service standards and guidelines provided by restaurant management.

    • Ensures quality of food meets standards and specification as described and illustrated in the expo book.

    • Garnishes plates and assembles appropriate side food items and condiments onto service tray for delivery to tables.

    • Responsible for knowing daily specials, soups and other pertinent menu information in order to properly respond to guest requests.

    • Carry food items and dishes on large serving trays to the dining room from the kitchen.

    • Must keep a clean and safe work area.

    • Properly utilize the server pager system.

    • Check assigned station prior to beginning and end of shift for cleanliness and proper stocking of work area.

    • Responsible for knowing Sequence of Service and “ServSafe” guidelines.

    • Communicate with kitchen line staff and servers the need for corrective action prior to an order being delivered to guests, when necessary.

    • Advises Restaurant Services Manager or Supervisor of any food quality, order timeliness, and service related issue.

    • Table Mountain Casino is a twenty-four hour business that never closes, team members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards including proper greeting and farewell.

    • Must maintain a smile and pleasant body language.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Minimum six (6) months experience in a food & beverage service outlet or department.

    • High school diploma or equivalent required.

    Server / Cashier (View Details)

    Description:
    Take guest order food, tabulate bill, take payment, prepare and serve food.
    Salary/Wages:
    $10.00/ hour + tips
    Position Type:
    Full Time and Part Time
    Duties:
    • Serve Casino guests in an efficient manner while maintaining excellent service.

    • Maintain inventory and supplies on hand based on par level.

    • Be knowledgeable about the Point of Sale system.

    • Responsible for handling cash according to the Casino and Food and Beverage Operations policy and procedures.

    • Counting cash, separating charge slips and preparing bank deposits.

    • Ensure payment is made after taking food order.

    • Maintain and clean food and display equipment.

    • Ensure dining area tables are properly cleaned and maintained throughout shift.

    • Maintain a clean and sanitary work area at all times.

    • Responsible for setting up and maintaining stations and preparing food.

    • Prepare and display all food and merchandise in accordance with HACCP/ServSafe and other regulatory Standards.

    • Responsible for preparing all food items in accordance with standard recipes.

    • Prepare food based on business volumes and as directed and/or indicated by pars.

    • Ensure all displays cases and refrigerators are clean and stocked throughout shift.

    • Maintain an organized area for convenient shopping.

    • Responsible for side work during and end of shift.

    • Clean shelves, counters and windows.

    • Maintain knowledge of current promotions and sales.

    • Assess each guest and recognize their needs for purchase.

    • Properly bag or package purchases for guests.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards including proper greeting and farewell.

    • Must maintain a smile and pleasant body language.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Six months (6) of cash handling experience and knowledge of food safety (ServSafe & HACCP certification preferred).

    • High School Diploma or equivalent required.

    Sous Chef (View Details)

    Description:
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Responsible for kitchen personnel.

    • Ensure quality, presentation and portions of all food production.

    • Follow standard recipes and standard operating procedures as directed.

    • In charge of sanitation and safety of all kitchen equipment following the HACCP and ServSafe principles.

    • Complete paperwork and maintain work practice in accordance with HR and Departmental policies and procedures.

    • Responsible for cleanliness and organization of the kitchen.

    • Delegate Duties to Line cooks as necessary.

    • Assist Executive and Assistant Executive Chefs with all duties and needed.

    • Participate and support all guest service Training Programs which is designed to produce advocates for Table Mountain Casino. Supervisors are responsible for encouraging staff to become fully involved in this guest service program.

    • Perform other duties as assigned.
    Requirements:
    Three plus years experience in a kitchen supervisory/management capacity and strong culinary arts background. Excellent interpersonal, guest service, leadership, communication (verbal & written), analytical, decision-making, inventory control, computer literate and problem-solving skills are required. ServSafe certification & HACCP knowledge is required. High School Diploma required. A college degree in business or related field is required, unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.

    Utility Porter (View Details)

    Description:
    Clear and clean all tables, prepare beverages for internal guests, maintain adequate supply levels and provide excellent guest service.
    Salary/Wages:
    $10.00/ hour
    Position Type:
    Full Time
    Duties:
    • Stock and maintain inventory and supplies based on par level.


    • Assist Beverage/Buffet Servers/EDR Cooks as needed and directed by management.

    • Prepare beverage and or food orders/preparation as requested

    • Carry dirty dishes and glasses from the EDR/Buffet dining room/casino floor to the back of house.

    • Stock daily supplies, silverware and glassware

    • Bus Buffet/EDR tables and the Casino floor as needed in according to sequence of service procedures.

    • Assist Buffet Servers/EDR Cooks/Beverage Servers when necessary.

    • Responsible for keeping the buffet, casino floor, EDR and bussing areas clean.

    • Carefully and properly stack dishes.

    • Respond to any guest requests immediately.

    • Maintain a clean and sanitary work area at all time.

    • Must keep a clean and safe work area as per “ServSafe” standard.

    • Table Mountain Casino is a twenty-four hour business that never closes, team members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards including proper greeting and farewell.

    • Must maintain a smile and pleasant body language.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Prior experience in a restaurant, espresso or coffee bar preferred.

    • Ability to provide excellent guest service; requires good communication skills.

    • ServSafe certification preferred.

    • High School diploma or equivalent required.

FINANCE

    Inventory Control Clerk (View Details)

    Description:
    Maintains records of materials received, current inventory and distributed inventory to various outlets or departments.
    Salary/Wages:
    10.00 per hour
    Position Type:
    Full Time
    Duties:
    • Review reservations are accurately pulled. Process completed reservation though the automated computer system.

    • Reconciles discrepancies in inventory and receiving quantities.

    • Verify goods received are as ordered and routes inventory to appropriate outlets or departments.

    • Assist in the replenishment process to bring inventory levels to operational needs.

    • Responsible for all inventory deliveries.

    • Verify vendor invoices coincides with purchase order.

    • Count and label inventory items with their appropriate item number and date received. Process purchase order through the automated computer system.

    • Work extensively with the automated computer system.

    • Resolve discrepancies, working closely with Food and Beverage Purchasing, Accounting and vendors

    • Assist in the review of inventory usage reports to plan and forecast inventory demands. Adjust on hand inventory par levels according to usage report.

    • Create purchase orders to replenish inventory par levels. Submit purchase order to appropriate vendor.

    • Maintain automated system information on assigned system module/data fields to reflect accurate vendor, and item information.

    • Perform clerical accounting duties including data entry, answering telephones and making copies.

    • Requires strong communication and interpersonal skills along with ability to manage multiple products in a fast-paced environment.

    • Perform monthly physical inventory count on all inventory products.

    • Perform inventory cycle counts

    • Perform other duties as assigned
    Requirements:
    • Minimum one (1) year experience warehouse or inventory control required.

    • Food and beverage experience preferred. Knowledge of Microsoft products.

    • High School degree or equivalent required.

    Manager of Planning and Analysis (View Details)

    Description:
    Direct the financial analyses of operations, including day-to-day, monthly and annually for the guidance management. Responsible for the Casino’s financial budgeting and planning for both the short and long term.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Develop, analyze, and interpret statistical and accounting information in order to appraise operating results in terms of profitability, performance against budget and other matters bearing on the fiscal soundness and operation effectiveness of the Casino.

    • Create annual operating budget that is aligned to the strategic plan and perform forecasting to provide visibility into business results to enable business decisions.

    • Develop the assumptions to be used in the financial models for the annual operating budget aligned with the strategic plan.

    • Direct, plan and evaluate the annual budget for the property, from all supporting documents to the presentation prepared for Senior Management.

    • Coordinate and direct the preparation of the budget and financial forecasts, institute and maintain other planning and control procedures, and analyze and report variances.

    • Explain variances in budget (actual vs. budget) on a monthly basis.

    • Assist in the preparation of all Marketing Analysis, which includes but not limited to event and promotion post-formas, actuals from the event or promotions, and gaming statistics.

    • Provide the organization with the appropriate financial and operation information necessary.

    • Act as the financial planning point person for operations and property accounting.

    • Conduct meetings with Senior Management to report financial analysis for guidance to management.

    • Work closely with other departments on problems involving financial planning and cost justification.

    • Consult with team and other departments to determine cause of major variances, remedial alternatives and effect on future operations.

    • Stay current on finance industry trends

    • Establish major economic objectives and policies for the Casino.

    • Furnish internal reports, revise and update reports to be more useful and efficient, and furnish external reports as necessary.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Minimum five (5) years experience in the casino industry.

    • A Bachelors degree or higher in Accounting or business in a closely related field is required.

    • Advanced skills in Excel, Outlook and PowerPoint; understanding of database concepts.

    • Demonstrate skills in leadership, analytics, computer & research, decision-making, excellent verbal & written communication, organization, ability to prioritize daily tasks, problem-solving and work well with all Team Members

    • Experience supervising employees.
GUEST DEVELOPMENT
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MARKETING
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BINGO
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SLOTS

    Slot Attendant (View Details)

    Description:
    Observe the overall Slot section that he/she has been assigned to and paying specific attention to guests needs.
    Salary/Wages:
    $ 10.00 / Hour + tips
    Position Type:
    Part Time
    Duties:
    • Maintain a clean and safe environment for our guests.

    • Exchange currency and cash TITO tickets for our guests.

    • Make minor repairs and adjustments to machines.

    • Keep guests informed on events and promotions that are scheduled at Table Mountain Casino.

    • Attend all meetings that are scheduled by management.

    • Consistently adhere to the Slot department Operational Standards and strive to achieve the Table Mountain Casino Mission Statement.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate and support all guest service training

    • Perform other duties as required.
    Requirements:
    • One (1) year of cash handling and customer service experience.

    • Requires the ability to effectively explain machine pay tables, exchange currency, cash TITO tickets, provide excellent guest service and interact with others while maintaining a professional demeanor.

    • High School diploma or equivalent required.
SLOTS TECH
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TABLES GAMES

    Dealer (View Details)

    Description:
    To deal any games assigned.
    Salary/Wages:
    $10.00/ hour + tips
    Position Type:
    Part Time
    Duties:
    • Deal to the established policies and procedures of Table Mountain Casino.

    • Accurately pay and take player wagers while maintaining a stable game pace.

    • Promote superior guest service.

    • Protect the assets of the assigned table games policy and procedures.

    • Perform other duties as assigned.
    Requirements:
    • Requires basic math and reading skills. English required.

    • Excellent guest service skills and hand/eye coordination.

    • Must have ability to pass dealer audition.

    • High School Diploma or equivalent required.

    • Management discretion may bypass requirement based on skill level and previous work experience.

    • Previous dealing experience preferred.
POKER

    Poker Dealer (View Details)

    Description:
    To deal poker game while providing excellent guest service.
    Salary/Wages:
    $10.00/ hour + Tips
    Position Type:
    Part Time
    Duties:
    •Follow policies and procedures for dealing all games of poker including the handling of cash, chips and cards as outlined in the Poker Procedures Manual.

    •Instruct players of the rules and specifications of the games while maintaining game integrity.

    •Provide superior customer service.

    •Perform any duties within the department as assigned by management.

    •Participate and support the “Champion Training Program” which is designed to produce advocates for Table Mountain Casino. Team Members are to become fully involved in this guest service program.

    Requirements:
    •Previous dealing experience in 21 Jackpot, Texas Hold’em and other poker games preferred

    •Basic math and reading skills (English required)

    •Excellent guest service skills and hand/eye coordination

    •Candidate must pass Dealer Audition to qualify for the position

    •High school diploma or equivalent required.

BEVERAGE SERVICE

    Beverage Services Manager (View Details)

    Description:
    Supervise Food and Beverage personnel to ensure the proper and efficient overall operation of the Food and Beverage outlets. Ensure that the quality and delivery of food and customer service is consistent with operating standards.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Responsible to ensure that Casino and Food and Beverage Operations policies and procedures are followed.

    • Ensure proper training of personnel including sequence of service and “ServSafe” guidelines.

    • Ensure quality of service to guests, cleanliness and appearance of restaurant and Beverage/Casino floor.

    • Responsible to be visible in the outlets and on the beverage/casino floor thorough out the shift.

    • Responsible for proper equipment operation and maintenance.

    • Ordering and pricing of merchandise.

    • Maintain an accurate inventory count of merchandise.

    • Responsible for compliance with regards to all cash handling procedures as outlined in Casino and Food and Beverage Policies and Procedures.

    • Establish sales and promotions of food and merchandise.

    • Assist the respective Manager in providing work and break schedules and team member evaluations.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members and abide by casino wide code of conduct and policy and procedures.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with team members.

    • Table Mountain Casino is a twenty-four hour business that never closes, team members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns in accordance with Casino guest service standards and procedures.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Minimum of three (3) years cash-handling and guest service experience required.

    • Minimum of two (2) years supervisory or management experience required.

    • Must possess excellent interpersonal, and communication skills.

    • High School diploma or equivalent required.

CATERING
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EAGLES LANDING
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EAGLES NEST
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EDR
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FOOD AND BEVERAGE ADMIN
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GIFT SHOP
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MOUNTAIN FEAST BUFFET
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STEWARDS

    Steward (View Details)

    Description:
    To ensure the safety and sanitation of all areas of the Culinary Operations Division.
    Salary/Wages:
    $10.00/ hour
    Position Type:
    Full Time
    Duties:
    • Use appropriate chemicals to clean all ovens, burner tops, broilers, grills and other items and equipment as assigned.
    • Deep clean equipment as necessary.
    • Responsible for washing and stocking all china, silver, glass ware, pots, pans and other kitchen equipment.
    • Keep all floors, walls, and drains in kitchen clean at all times.
    • Maintain and organize all carts, racks, floor mats and sanitize when needed.
    • Clean and sanitize all kitchen walk-ins and storage areas.
    • Participate in monthly deep cleaning of kitchen when given.
    • Take out trash bags, boxes and linen bags of all kitchens consistently on a daily basis.
    • Communicate with steward supervisors and executive steward about needs / issues.
    • Perform other duties as assigned.
    Requirements:
    • One year previous work experience preferably in Food Service environment as a steward, dishwasher or busser preferred.
    • Knowledge of cleaning and sanitizing methods, ServSafe and MSDS preferred.
    • High School Diploma or equivalent required.
    • The job duties will require operation of motor vehicles. As a requirement of employment a clean driving record that is acceptable to Table Mountain Casino's insurer is mandatory.
TM CAFÉ
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ADVERTISING
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ENTERTAINMENT
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PROMOTIONS
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MARKETING ADMIN
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GROUP SALES
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PBX

    PBX Operator (View Details)

    Description:
    Answer and dispatch all telephones in a polite manner.
    Salary/Wages:
    $10.00/hour
    Position Type:
    Full Time
    Duties:
    • Page guests over Public Announcement system.

    • Relay required vehicle and department information over radio.

    • Assist all departments with general clerical tasks.

    • Assist Human Resources with Employee Information Center and tracking of employee attendance.

    • Provide a professional level of guest service to both internal and external guests.

    • Assist with the process for sponsorships and donations, as requested.

    • Maintain a high level of confidentiality.

    • Utilize professional discretion and judgment with regard to company information.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Must be computer literate and posses a friendly demeanor.

    • Operate various office machines: Fax, copier, shredder, multiple line phone, computer and radio.

    • Must have clear communication ability.

    • Previous experience with multiple phone lines and 2-way radio preferred.

    • High School diploma or equivalent.
PLAYERS CLUB

    Manager of Player's Club (View Details)

    Description:
    Responsible for overseeing the Players Club and Group Sales department. Developing and managing a successful and profitable internal player card program and group sales program.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Responsible for the daily operation and management of the Players Club and Group Sales.

    • Understand player rating criteria, Club benefits and the Casino Management System.

    • Sets performance standards and work goals for Players Club Supervisors, Reps and Group Sales Supervisor.

    • Uphold strict standards of confidentiality in regards to Player Club member information.

    • Responsible for accurately maintaining member data of the Club by use of computerized Casino marketing software.

    • Effectively and accurately uses Patron Management software as it pertains to enrolling new members and daily operation of the Players Club; promotes The Club membership.

    • Issues complimentary services and assist with redemption transactions according to the guidelines set forth in department guidelines.

    • Assist with all Club activities including Club equipment ordering, installation and training.

    • Assist with Club and Group Sales equipment maintenance, ordering of supplies and printed materials/cards.

    • Ensure Club and Group Sales reports and supplies are processed and maintained.

    • Ensure free play, point adjustment and comp report audits are completed in a timely manner.

    • Assist in the resolution of player and cross department challenges through interaction both on the casino floor and off.

    • Work closely with guest development, slot department, table games department, PBX, IT, Facilities, and Security.

    • Manage Players Club and Group Sales department while implementing departmental policies and procedures.

    • Monitor productivity and efficiency of the programs related to the Players Club and Group Sales.

    • Responsible for developing and monitoring the Players Club and Group Sales departmental budget.

    • Keep Players Club staff informed and motivated concerning all current promotions and Players Club benefits.

    • Assist and participate in the execution of promotions, events and gaming tournaments, as required.

    • Organize, multi-task and meet multiple deadlines.

    • Flexible, proactive and focus on details.

    • Must have neat, well-groomed appearance with excellent personal hygiene.

    • Ensures full compliance with departmental and property policy and procedures and regulations.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficiency of casino operations.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • A minimum of three (3) years’ experience in Players Club management or two (2) years experience in other related casino operations required.

    • Minimum of two (2) years management/ supervisory experience required.

    • A college degree in business or related field is preferred.

    • High school diploma or equivalent required.

    • Must have the ability to make sound decisions in providing comps based on tracked play.

    • Must possess superior written, verbal and interpersonal communication skills and have considerable experience in developing successful casino marketing, entertainment and player development programs.

    • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required. Computer literate with a strong working knowledge of Microsoft Office programs Word, Excel and Power Point.

    • Proficiency in one or more Player Tracking Systems, knowledge of IGT PM is a plus.

    Player's Club Representative (View Details)

    Description:
    Provide exceptional guest service while building loyalty to Table Mountain Casino Player’s Club. Assist, inform, enroll and maintain customer database with utilization of the Players Club Tracking System.
    Salary/Wages:
    $10.00/hour
    Position Type:
    Full Time
    Duties:
    * Effectively and accurately uses Patron Management software as it pertains to enrolling new members and daily operation of the Players Club; promotes The Club membership.

    * Welcome and offer assistance to every guest at assigned and designated locations.

    * Greets buses that arrive on property by going on bus and providing appropriate and accurate explanation of The Club as well as giving guests any necessary Bus information. May issue food comps to bus patrons, as necessary.

    * Must be aware and have a thorough understanding of all Casino promotions, giveaways, events and general casino information.

    * Directs guests to appropriate areas of the Casino (Club Booth, Restaurant, Buffet, Restrooms, Tables, Slot Machines, Event Center, etc.), provide assistance and answer questions upon request or as needed.

    * Distributes Casino materials regarding promotions, games, events, etc., as required.

    * Identify and establish prospective players club members and thoroughly explain the benefits of membership in The Club.

    * Participate in promotions, events and sponsorships as needed.

    * Issues complimentary services and assist with redemption transactions according to the guidelines set forth in department guidelines.

    * Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    * Provide prompt, courteous guest service to both internal and external guests at all times following the casino’s guest service standards.

    * Participate in and support all guest service training programs.

    * Perform other duties as assigned.
    Requirements:
    * Six (6) months of one-on-one customer service experience utilizing excellent communication and interpersonal skills is desired.

    * High School diploma or equivalent is required.

    * Bilingual in English/Spanish or English/Asian languages is a plus.
HUMAN RESOURCES
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EXECUTIVE
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ENGINEERING

    Electrical Supervisor (View Details)

    Description:
    Oversee electrical department operations, inclusive of; construction, equipment installations, preventative maintenance and repairs. Analyze and correct electrical problems. Repair and overhaul electrical equipment and controls.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Plan details of working procedure by determining replacement needs or new material required and develop a logical approach to correct the problem.

    • Determine feasibility of proposed future equipment installations

    • Determine accessibility of power and data provisions as may be necessary at any location on property.

    • Determine most cost effect method to provide this power/data, while adhering to all applicable codes and company standards of excellence and being mindful of the possibility and likelihood of future needs.

    • Determine and maintain a minimum acceptable level of stock of all frequently used electrical materials

    • Obtain cost and availability quotes from approved vendors for needed materials. Determine the most competitive quote, which also assures the receipt of the material, prior to the scheduled date of the project and or, depletion of minimum stocking levels. Provide quotes to the Facilities Manager for approval.

    • Analyze circuits, wiring diagrams and drawings to install, repair, calibrate, service or replace electrical devices and systems.

    • Schedule repairs, installations and electrical inspections.

    • Perform work requiring a thorough knowledge of electrical theory and principles, statutory codes, properties of materials and principles of operation of electrical equipment

    • Start up and shut down equipment in accordance with company policies that were developed specifically for this gaming establishment, company safety procedures for machine activation and shutdown and in line with OSHA requirements.

    • Service electronic equipment by checking, testing, and replacing faulty components, circuits, printed circuit boards, and similar electronic devices.

    • Install, repair, and maintain power distribution conductors and associated splices.

    • Fabricate parts if not commercially available, using machine and hand tools common to the trade. It is imperative that the fabrication of be done in a manner which insures longevity.

    • Determine, analyze and make necessary running adjustments, repairs, and overhauls.

    • Advise and caution operators and mechanics about potential electrical problems and inherent dangers involved.

    • Notify Department Manager of potentially dangerous electrical equipment noted and corrective action taken.

    • Oversee all company electricians, of all three shifts

    • Evaluate performance of each individual

    • Determine strengths and weaknesses of skill levels

    • Be mindful of these attributes when assigning tasks

    • Implement training/ mentoring to strengthen areas of weakness

    • Discern work ethic and spirit of co-operation of individuals

    • Provide reports to department manager, as is necessary to insure departmental excellence, as requested by department manager.

    • Insure seamless cooperation of self and subordinates, with other disciplines within facilities and other departments of the casino.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members

    • Responsible for preparing evaluations and recommending disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Extensive background in installation, maintenance of and troubleshooting problems of: Single and 3 phase power distribution systems, Single and 3 phase motor circuits, Single and 3 phase multi megawatt generation systems

    • Motor control circuits

    • In floor wire way systems (walker duct)

    • PLC hardware and programming

    • Standard and high efficacy lighting

    • Thermography

    • Proficiency at conduit bending, wire sizing, and voltage drop calculation.

    • Thorough knowledge of National Electrical Code.

    • Proficiency in maintaining updated documentation, inclusive of but not limited to, as built drawings, equipment /panel schedules, inventory control, PM documentation and service logs.

    • Microsoft Word, Excel, Power Point, Auto Cad and Flir quick report or equivalent.

    • College level education in electronics, electricity, or completion of a four (4) year vocational training program preferred.

    • Minimum of twelve (12) years as a verifiable Journeyman.

    • Four (4) years supervisory experience required.

    • High school diploma required.

    Engineer (View Details)

    Description:
    Perform the day to day facilities maintenance and operational tasks as needed under the direction of the Facilities Management.
    Salary/Wages:
    $13.00 /hour
    Position Type:
    Full Time
    Duties:
    • Perform basic levels of the following: plumbing, electrical, painting, carpenter, tile work, grout and HVAC repairs.

    • Perform all facility maintenance tasks as assigned by the Facilities Supervisor in a manner consistent with expected quality standards as established by Facilities Management.

    • Assist as needed to answer radio calls, maintenance requests and complete shift pass down in the absence of the Supervisor.

    • Assist with Facilities and construction projects as directed by Facilities Management.

    • Report safety related repairs in a timely manner to the Facilities Supervisor.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Requires previous experience in facility repair & maintenance, and industrial operations.

    • Fork lift and Scissor Lift operation experience required, training and certification will be provided.

    • Must be able to send and respond to emails and work orders through PC use.

    • High School diploma or equivalent required.

    • The job duties will require operation of motor vehicles.
ENVIRONMENTAL SERVICES

    EVS Attendant (Housekeeping / Janitorial) (View Details)

    Description:
    Clean all casino properties and equipment as assigned.
    Salary/Wages:
    $10.00 /hour
    Position Type:
    Part Time and Full Time
    Duties:
    • Perform cleaning tasks in the Casino as assigned.

    • Ensure cleanliness of all ceilings, walls, vents at front of house and office areas.

    • Ensure cleanliness of floors, carpet and upholstery in Casino.

    • Ensure cleanliness of windows, dust furniture, pick up paper and trash from floors, polish slot machines, clean public and employee restrooms, clean out ash trays, dump trash cans, vacuum and sweep or polish floors.

    • May be required to set-up, tear down and work Casino Events. May also be required to work special events including bingo set-up and tear down.

    • Report any safety or repair problems in a timely manner.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Requires basic environmental services, floor/carpet care knowledge and understanding of all equipment.

    • Must be able to work with chemicals, maintain effective working conditions with other departments, team members and guests and have excellent public relations and guest service skills.

    • Valid California Driver’s License preferred.

    EVS Maintenance (Janitorial) (View Details)

    Description:
    Perform all duties in respect to floor care, carpet care, heavy duty cleaning and event set-up and tear down.
    Salary/Wages:
    $11.00 /hour
    Position Type:
    Full Time
    Duties:
    • Ensure cleanliness of floors, carpet and upholstery in Casino.

    • Ensure cleanliness of all ceilings, walls, vents at front of house and office areas.

    • Operate carpet cleaning equipment, floor cleaning equipment, man-lift, forklift, and drive company truck with trailer attached.

    • Will set-up, tear down and work Casino Events.

    • May also be required to work special events including bingo set-up and tear down.

    • Set-up and tear down of equipment includes, but not limited to; moving and carrying chairs and tables; setting up bleachers and re-arranging furniture in Events Center in preparation of Casino Event or promotion.

    • Perform cleaning, set-up and general tasks in the Casino.

    • Ensure cleanliness of windows, dust furniture, pick up paper and trash from floors, polish slot machines, clean public and employee restrooms, clean out ash trays, dump trash cans, vacuum and sweep or polish floors.

    • Report any safety or repair problems in a timely manner.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Requires basic environmental services, floor/carpet care knowledge and understanding of all equipment.

    • Must be able to work with chemicals

    • Maintain effective working conditions with other departments, team members and guests and have excellent public relations and guest service skills.

    EVS Shift Supervisor (Housekeeping/Janitorial) (View Details)

    Description:
    Supervise all Environmental Services (EVS) personnel on shift. Ensure that the highest cleanliness standards are maintained at the Casino on both gaming floor and back of the house areas in accordance with Casino rules and regulations.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Supervise EVS personnel and assign specific cleaning, floor care and set-up tasks during shift.

    • Supervise the set up and take down of all special events, buffet and bingo.

    • Ensure adherence to all sanitary and safety policies and procedures.

    • Maintain adequate shift coverage and scheduling to ensure proper coverage based on workload and demand of the Casino business.

    • Make sure the carpets and floors are clean at all times.

    • Maintain effective working conditions with other departments, personnel and customers.

    • Review the cleanliness of the Casino with EVS Manager on a regular basis.

    • Maintain and complete departmental employee records including: tracking forms, disciplinary action, commendations, evaluations and any other personnel related forms.

    • Stock, inventory and monitor all EVS, Floor Care and event set-up supplies.

    • Report any safety related repairs or requests to the EVS Manager.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members.

    • Responsible for preparing evaluations and recommending disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    • Requires a minimum (2) years experience in Environmental Services & floor care.

    • Prefer (1) one year of supervisory and management experience preferred.

    • High School diploma or equivalent required.

    • The job duties will require operation of motor vehicles.
    Requirements:
SECURITY

    Director of Security (View Details)

    Description:
    Provide order and protect the Casino’s property and assets. Ensure the smooth operation of the Security and Valet Departments through supervision, management and constant evaluation of the parameters of the Casino in terms of security.
    Salary/Wages:
    D.O.E.
    Position Type:
    Full Time
    Duties:
    • Develop annual department budgets, capital expenditures, analysis of staffing needs.

    • Develop and ensure budget compliance throughout the year.

    • Develop policies and procedures as needed to ensure the Security and Valet departments achieve required goals.

    • Direct the overall duties and policies of the Security and Valet departments.

    • Oversee the casino fleet repair and maintenance program. To include transporting of Team Members from employee parking.

    • Provide direction and guidance to the Vehicle Maintenance Technician.

    • Ensure Emergency Medical Technicians (EMT’s) are properly trained and certified.

    • Ensure proper EMT coverage on all shifts to provide medical assistance to Team Members and Guests.

    • Review policies and procedures to ensure adequacy of managing the constantly changing needs of the Casino.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Responsible for the staffing, training and scheduling of Team Members.

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Ensure compliance with casino wide and Human Resources policies and procedures.

    • Promote an environment that appreciates diversity and treats all people with respect, prohibiting discrimination and harassment of any kind.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Participate in necessary managerial meetings.

    • Prepare and present operational reports to Senior Management and the Casino Board.

    • Responsible for the training and development of Team Members for succession planning.

    • Authority to hire and fire Team Members.

    • Directors have an open door policy to meet with Team Members.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Requires seven (7) years progressive experience in Security Management.

    • A college degree is preferred.

    • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required.

    Security Officer (View Details)

    Description:
    Provide order and protect the Casino’s property under the direction of the Security Shift Supervisor.
    Salary/Wages:
    $10.00/ hour
    Position Type:
    Full Time and Part Time
    Duties:
    • Protect the Casino assets by performing frequent Casino and grounds patrols. Observe suspicious unusual situations, undesirables, minors. Ensure the Safety of Guests/Team Members on property.

    • Assure excellent customer service, friendly and professional manner at all times. Greets each customer as they arrive with enthusiasm and a smile.

    • Enforce Casino policies as they pertain to Team Members.

    • Respond to incidents on property when dispatched.

    • Participate in Casino duties such as the Casino drop, observe the opening of Slot machines, escort Team Members when bank transfers are made and chip fills

    • Communicate clearly in speech and writing abilities.

    • Maintain a clean and neat work environment.

    • Maintain a teamwork mentality to ensure efficient operation and interaction with all departments.

    • Maintain a professional appearance and polite demeanor at all times. Ensures practice of excellent grooming and uniform standards.

    • Maintain a high level of personal integrity and moral conduct free of any questionable associations.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Must be 18 years of age or older

    • Previous experience as a Security Officer or other related field (completion of training school is a plus).

    • Must have comprehension of basic computer skills.

    • High School Diploma or equivalent required.

    Security Officer- EMT (View Details)

    Description:
    Perform Emergency Medical Technician duties for medical emergencies on Casino property. Provide order and protect the Casino’s property under the direction of the Security Shift Supervisor.
    Salary/Wages:
    $11.00/ hour
    Position Type:
    Full Time
    Duties:
    • Protect the Casino and guests by performing Casino and grounds patrol.

    • Enforce Casino rules as they pertain to employees.

    • Participate in Casino duties such as the Casino drop, observe the opening of Slot machines, escort employees when bank transfers are made and chip fills

    • Perform CPR and First Aid for medical emergencies and airway and oxygen administration when needed.

    • Responsible for writing reports and attaching all correlating supporting documents into the iTrak System.

    • Train security employees on how to assist during medicals.

    • Ensure medicals supplies are properly stocked, request additional supplies when required. Ensure AED units are functioning correctly.

    • Assure excellent customer service, friendly and professional manner at all times. Greets each customer as they arrive with enthusiasm and a smile.

    • Maintain a clean and neat work environment.

    • Must be able to stand, work or sit for extended periods remaining alert and observant.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.

    Requirements:
    • Must be 18 years of age or older

    • Previous experience as a Security Officer or other related field (completion of training school is a plus)

    • Current EMT-1 Certification

    • Must have comprehension of basic computer skills.

    • High School Diploma or equivalent required.

    Security Shift Manager (View Details)

    Description:
    Provide order and protect the Casino’s property under the direction of the Director of Security
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Direct the overall duties and policies of the Security Department under the direction of the Director of Security.


    • Ensure the smooth operation of the Security Department through supervision and management of staff.


    • Constant evaluation of the parameters of the Casino in terms of Security Services.


    • Enforce the overall duties and policies of the Security Department.


    • Act on behalf of the Director of Security in their absence.


    • Assist in developing policies and procedures as needed to ensure the Security Department can achieve its goals and routinely review the policies and procedures to ensure adequacy of managing the constantly changing needs of the Casino.


    • Participate in necessary managerial meetings when necessary.


    • Responsible for writing reports/ scheduling /counseling and overall supervision.


    • Respond to all non-routine incidents in a supervisory capacity ensuring appropriate actions taken and notifications are made.


    • Train, inspect and evaluate Security Officers for alertness, appearance and proper performance while on duty and correct deficiencies.
    • Monitor and enforce all vehicle operation safety guidelines to include all company related health and safety regulations.


    • Ensure quick, fair and consistent results to customer complaints.


    • Monitor departments/customer interaction to maintain a high degree of customer service.


    • Set priorities, assign work to personnel and set schedules for completion of work.


    • Train personnel in correct and safe Security Operating procedures.


    • Responsible for the staffing, training and scheduling of Team Members


    • Responsible for preparing evaluations and issuing disciplinary actions when required.


    • Delegate authority and responsibilities to others as needed.


    • Disseminate instructions to employees through shift briefings, bulletins and other communications.


    • Operate vehicles with standard transmissions.


    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.


    • Security Shift Managers should maintain a professional relationship with Team Members under their supervision on and off duty.


    • Protect the confidentiality of any and all Table Mountain Casino business information.


    • Responsible for communication within the department ensuring that information is shared with team members.


    • Inform senior management team of information necessary to the efficient operation of the casino.


    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.


    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.


    • Participate in and support all guest service training programs.


    • Perform other duties as assigned.

    Requirements:
    • Five (5) years of managerial or supervisory experience required

    • Two (2) years experience in a Security or Law Enforcement position

    • A High School Diploma or equivalent is required

    • Excellent interpersonal, guest service, leadership, communication, analytical, decision-making and problem-solving skills are required.

    Security Shift Supervisor (View Details)

    Description:
    Provide order and protect the Casino’s property under the direction of the Security Shift Manager.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Enforce the overall duties and policies of the Security Department.

    • Protect the guests and their personal property.

    • Report on any irregularities and make recommendations on improvements to prevent further irregularities.

    • Supervise the performance of all staff.

    • Check out Cage keys as needed for Security.

    • Responsible for writing reports and overall supervision.

    • Respond to all non-routine incidents in a supervisory capacity ensuring appropriate actions taken and notifications are made.

    • Train, inspect and evaluate Security Officers for alertness, appearance and proper performance while on duty and correct deficiencies.

    • Responsible for the staffing, training and scheduling of Team Members.

    • Responsible for preparing evaluations and recommending disciplinary actions when required.

    • Management personnel are required to maintain good communication with their team members and their department Director and Shift Manager.

    • Act on behalf of the Security Shift Manager in their absence.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Participate and support all guest service Training Programs which is designed to produce advocates for Table Mountain Casino. Supervisors are responsible for encouraging staff to become fully involved in all guest service programs.

    • Perform other duties as required.
    Requirements:
    • Minimum three (3) years experience as a Security Officer or related fields required.

    • Two (2) years experience in a supervisory or management position is preferred.

    • Excellent verbal and written communication skills.

    • High School diploma or equivalent required.
CAGE

    Cage Cashier (View Details)

    Description:
    Performs cash and cash-equivalent transactions and assists in the tracking of cash movement as well as the person(s) conducting the transaction(s).
    Salary/Wages:
    $10.00/ hour + tips
    Position Type:
    Part Time
    Duties:
    • Participates in and supports all guest-service programs. Provides ultimate service to internal and external guests.

    • Controls, safeguards, reconciles, verifies and reports assigned Cage inventory and assets.

    • Adheres to governmental regulations, casino-wide and Cage policies, procedures and processes.

    • Processes redemptions of cash and cash-equivalents, exchanges, cash-access transactions, jackpot payouts, Table Games fills and credits, Voucher Redemption Terminal fills plus light maintenance. Issues and drops banks.

    • Assists in providing information to guests regarding Casino locations, events, promotions, activities and offerings.

    • Assists in maintaining the safety and cleanliness of assigned areas and alerting Management of any hazards throughout the Cage and Casino.

    • Sells controlled items as required.

    • Other duties assigned by Cage Management.

    Requirements:
    • Requires a minimum of one (1) year of cash handling experience (One year bank-teller experience preferred)

    • High School diploma or equivalent.

COUNT ROOM

    Count Room Clerk (View Details)

    Description:
    Performs duties relating to the collection, counting, and recording of revenues from the Table Games, Slot machines and Voucher Redemption Terminals (VRTs).
    Salary/Wages:
    DOE
    Position Type:
    Part Time
    Duties:
    • Safeguards all Count-Room-managed assets.

    • Removes stacker boxes from Slot Machines and transports to the Count Room.

    • Runs currency counter to document and transfer deposits of each Table Game, and Slot Machine into on line computer system. Runs coin counters and wrappers and transfers deposit data for each Slot Machine into online computer system.

    • Prepares and loads from each Table Game Drop Box, and Slot Machine, money into Currency and Coin Counters for processing.

    • Straps currency using established strapping procedures. Rolls and bags large volumes of coin using established coin procedures.

    • Runs reports necessary to audit and balance daily paperwork.

    • Batches and uploads drop in online computer system.

    • Works with Revenue Audit to make necessary corrections to drop.

    • Document and record adjustments made to correct errors in processing.

    • Performs daily maintenance of currency counting machines.

    • Distributes reports to appropriate departments.

    • Adheres to the Tribal Minimum Internal Controls Standards, Casino Wide and Departmental policies and procedures.

    • Provides prompt, courteous guest service at all times following the casino’s guest service standards when on the Casino floor and when dealing with internal guests.

    • Participates in and supports all guest service training programs.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Performs other duties as assigned.
    Requirements:
    • Previous cash handling (teller and/or cashier) experience.

    • Requires the ability to operate large machinery and equipment.

    • High School diploma or equivalent required.
ACCOUNTING
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PURCHASING
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UNIFORMS
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IT

    Database Administrator (View Details)

    Description:
    Direct, evaluate, review, and manage database resources and services across the organization while ensuring high levels of data quality.
    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Develop and administer strategies for the control and sharing of company database resources and services.

    • Develop long-term goals for production databases in conjunction with data owners and department managers.

    • Develop, implement, and oversee database policies and procedures to ensure the integrity and availability of databases and their accompanying software.

    • Design, install, monitor, maintain, and performance-tune production databases.

    • Work with team to implement redundant systems, policies, and procedures for disaster recovery and data archiving to ensure effective protection and integrity of data assets.

    • Conduct research and make recommendations on database products, services, protocols, and standards in support of procurement and development efforts.

    • Ensure the stability and reliability of data access and data quality across the organization via ongoing database support and maintenance.

    • Analyze user requirements for reports, forms, queries, and data extraction.

    • Develop and deploy end-user practices and tools for data extraction, queries, and data manipulation in accordance with business processes.

    • Provide end-user training as necessary with regards to the effective and efficient use of database tools and resources.

    • Monitor database system details within the database, including stored procedures and execution time, and implement efficiency improvements.

    • Create and document models for new database development and/or changes to existing ones through data flowcharting.

    • Perform work in Microsoft SQL Server and create data management framework in ETL, Hadoop, Spark and big data tools.

    • Utilize API Management concepts and fundamentals.

    • Demonstrate strong business acumen, ability to problem solve, and utilization of analytical skills.

    • Respond to and resolve database access and performance issues.

    • Advise on the allocation of physical data storage for database systems.

    • Develop, implement, and maintain change control and testing processes for modifications to databases.

    • Participate in training sessions, presentations, and meetings.

    • Perform database transaction and security audits.

    • Ability to effectively prioritize and execute tasks in a high-pressure environment.

    • Provide on-call availability when needed.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Perform other duties as assigned.
    Requirements:
    • Minimum five (5) years of progressive experience in the industry.

    • Strong understanding of database structures, theories, principles, and practices and excellent understanding of, and experience with, server-client computing and relational database environments required.

    • Working technical experience with designing, building, installing, configuring and supporting, tuning, and troubleshooting database servers required.

    • Gaming industry experience Strongly preferred.

    • Good interpersonal, written, and oral communication skills.

    • Highly self-motivated and directed, with keen attention to detail.

    • Strong customer service orientation.

    • College degree in Computer Science, Data Analytics, Data Sciences or equivalent with required unless otherwise waived by Executive Management of the Casino as based on determined experience and accomplishments.

    Help Desk Supervisor (View Details)

    Description:
    Oversee Help Desk staff and ensure that end users are receiving the appropriate assistance.

    Salary/Wages:
    DOE
    Position Type:
    Full Time
    Duties:
    • Oversee the Help Desk staff, and is responsible for supervising the delivery of consistent high-level responsive services across Help Desk operations on a 7/24 basis through performance evaluations, employee mentoring/motivation, coaching, and training.

    • Manage all procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions.

    • Establish and enforce Help Desk service levels agreements in consultation with end users to establish problem resolution expectations and timeframes.

    • Analyze performance of Help Desk activities and documented resolutions, identify problem areas, and devise and deliver solutions to enhance quality of service and to prevent future problems.

    • Conduct research on emerging products, services, protocols, and standards in support of help desk technology procurement and development efforts.

    • Manage the processing of incoming calls to the Help Desk via both telephone and e-mail to ensure courteous, timely, and effective resolution of end user issues.

    • Design and enforce request handling and escalation policies and procedures.

    • Coordinate and/or perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.

    • Monitor and test fixes to ensure problems have been adequately resolved.

    • Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.

    • Track and analyze trends in Help Desk requests and generate statistical reports.

    • Assess need for any system reconfigurations (minor or significant) based on request trends and make recommendations.

    • Participate in training sessions, presentations, and meetings.

    • Provide updates, status, and issue information to IT Management.

    • On-call availability and additional working hours as required.

    • Act as a role model for Team Members under your supervision by focusing on the demonstration of positive action, behavior, attendance, work ethic and guest service.

    • Supervisors should maintain a professional relationship with Team Members under their supervision on and off duty.

    • Protect the confidentiality of any and all Table Mountain Casino business information.

    • Responsible for the staffing, training and scheduling of Team Members.

    • Responsible for preparing evaluations and issuing disciplinary actions when required.

    • Responsible for communication within their department ensuring that information is shared with Team Members. It is important that supervisors inform their senior management team of information necessary to the efficient operation of the casino.

    • Table Mountain Casino is a twenty-four hour business that never closes. Team Members are expected to work holidays and weekends.

    • Meet with guests to resolve guest concerns.

    • Provide prompt, courteous guest service at all times following the casino’s guest service standards.

    • Participate in and support all guest service training programs.

    • Performs other duties as assigned.
    Requirements:
    • Four (4) years’ experience as a support technician or support technician lead with at least one (1) year in a supervisory role.

    • Proficient in MS Office Suite (Word, Excel, Outlook, Power Point, Access).

    • Proven support experience with desktop and server operating systems in a business environment.

    • Ability to motivate and direct staff members.

    • Exceptional written and verbal communication skills and interpersonal skills.

    • Self-starter, able to work independently as well as in groups with excellent attention to detail.

    • Ability to effectively prioritize and execute tasks in a high-pressure environment.

    • Experience working in a team-oriented, collaborative environment.

    • High School diploma or equivalent required.

    • Two-year degree in a relevant field of study (i.e. Computer Science or Information Systems) and two years equivalent work experience (Industry certifications in A+, N+, MSCA, CCNA) are preferred.

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